EVENT MANAGEMENT FEEDBACK FORM The Alumni Memorial Union staff is commited to providing high quality service to all of our guests when they use our facilities.  We would appreciate a moment of your time as you complete this form so we will know how well we are meeting your needs and expectations.

Name of Event Date of Event January February March April May June July August September October November December 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2006 2007 2008   Time of Event 12 1 2 3 4 5 6 7 8 9 10 11 : 00 15 30 45 AM PM Your Name Your E-Mail Please answer the following questions using the scale below: While planning your event, was the Event Management staff: Below Expectations Met Expectations Above Expectations N/A Knowledgeable Responsive Helpful in offering options Customer Service Friendly \ On the day of the event, was the facility: Below Expectations Met Expectations Above Expectations N/A Room(s) set to specification Set on time Clean (rooms, hallways, restrooms) Conducive to your program's needs Was the catering: Below Expectations Met Expectations Above Expectations N/A Staff Responsive Menu selection to your satisfaction Food of good quality Set and ready Was the Audio/Visual Technician staff: Below Expectations Met Expectations Above Expectations N/A Available/Visible Customer Service Friendly Knowledgeable Responsive Was the AMU Building Staff: Below Expectations Met Expectations Above Expectations N/A Available/Visible Customer Service Friendly Knowledgeable Responsive Was the Information Center Staff: Below Expectations Met Expectations Above Expectations N/A Knowledgable Helpful Customer Service Friendly Responsive Equipment: Below Expectations Met Expectations Above Expectations N/A Set and Ready to Operate You were briefed on how to operate In Working Order Appropriate for the Event What did you enjoy most about holding your event on campus or within the AMU facilities? Please provide any additional feedback that may be helpful in enabling us to serve you better in the future: The Alumni Memorial Union staff would like to thank you for taking the time to fill out this evaluation. We hope that we can be of assistance in the planning of your next event. If you are aware of a friend or colleague who would be interested in using the Alumni Memorial Union for their next event, please provide us with their name and address. Thank you. THE AREA BELOW IS OPTIONAL. NAME COMPANY ADDRESS PHONE