Certificate in Management Practices
Course Descriptions
EMOTIONAL INTELLIGENCE .75 CEUs
Success in the corporate world has traditionally been attributed to rational thinking and analytical skills (IQ). Research studies over the last three decades have concluded that Emotional Intelligence (EQ) is THE most important business skill today.
Moving into the new millennium, out ability to lead AND motivate will be determined by our mastery of the skills of self awareness, managing emotions, empathy and interpersonal effectiveness. While IQ appears to be determined early in life and by our genes, evidence shows that EQ can be learned and increased at any time.
Assess your personal EQ and learn practical tools that will help you understand, motivate and lead others, deal with difficult people, resolve conflicts, and create powerful business relationships. The second session of this highly participatory, challenging, and enjoyable course is customized to build the specific EQ strengths sought by each participant. Also included are resources for follow-up and integration.
