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Patient Bill of Rights

The faculty, staff, and student dentists strive to provide our patients with dental treatment that meets or exceeds the current standards of care for the dental profession in a considerate, respectful and professional manner. The school does not discriminate on the basis of race, color, age, religion, sexual orientation, veteran's status, gender, national origin or disability.

At Marquette University School of Dentistry, as a patient of record, you have the right to:

  • Have your dental treatment needs fully explained including the estimated cost, the length of time necessary to complete treatment, the results expected, and a plan for treatment alternatives.
  • Inspect your own dental records. Your dental records are confidential and may not be shared or transferred without your consent unless specifically ordered by a court.
  • Discuss any concerns with your student, a faculty member, or the Dental School's Clinic Director. If you decide not to seek treatment, the consequences of non-treatment will be explained to you.
  • Have access to available emergency dental treatment.
  • Dental treatment that meets or exceeds the current standards of care for the dental profession.
  • Receive treatment in an environment that utilizes appropriate infection control procedures known as universal precautions for the protection of all our patients and personnel.

Patient Responsibilities

All patients seeking dental care at Marquette University's School of Dentistry Clinic are responsible for:

  • Providing an accurate and complete medical and dental history.
  • Following the recommendations and advice in an agreed upon, prescribed course of treatment.
  • Making it known whether you clearly understand the planned course of treatment and what is expected of you.
  • Your actions and any negative outcomes if treatment is refused or instructions and/or advice is not followed.
  • Providing detailed and timely information regarding any changes in your condition.
  • Providing accurate and timely information regarding† your abilities to meet the financial obligations of dental treatment at Marquette University School of Dentistry.
  • Maintaining appointments in a regular and timely manner.
  • Behavior allowing the delivery of quality dental care and upholding the clinic rules regarding patient care.