Choose one of three ways of changing your voice mail greeting.

A. The Outlook on the Web Method

  1. Go to eMarq/Outlook on the Web at https://portal.office.com/
  2. Log in with YOUR MARQUETTE.EDU EMAIL ADDRESS, not your username.
    • Enter your email address in the form of firstname.lastname@marquette.edu
    • Then, click or tap in the Password field.
  3. Enter your password in the Marquette sign-in window (shown below) and click or tap Sign in.

    Enter your password below your email address.
  4. Click or tap Mail.

  5. Your Mail Inbox opens. In the top right, click or tap Gear icon.

     "
  6. Enter phone greetings in the Search all Settings box and click or tap Greetings.

    Enter phone greetings under settings in the search box.
  7. Click Call me to play or record selected greeting...

  8. A prompt appears. If your email address is in the text box and you are near your campus phone, click Dial to have the system call your campus phone.
  9. Not near your campus phone? Enter the number to a phone you can use immediately — such as your cell phone — in the format of +1-414-xxx-xxxx (assuming 414 is the area code of your phone) then click Dial. The system calls the phone you specify.
  10. Answer the phone. Follow the prompts given over the phone to change your greeting.
  11. When prompted, record your personal greeting and press # when complete.
  12. Your recorded personal greeting plays back to you.
  13. Press 1 to accept the recording (or press 2 if you want to re-record). If you press 1, your voice mail greeting is in place. End the call.

B. The Skype for Business Method

  1. If Skype for Business is connected to your campus phone, try this method. Open Skype for Business. Click the Phone icon.
  2. Click See Voice Mail Options to reveal a drop-down menu.
  3. Click Change Greetings.

    Click Phone button > See Voice Mail Options > Change Greetings

  4. Answer your campus phone. Follow the prompts given over the phone to change your greeting.
  5. Record your personal greeting and press # when complete.
  6. Your recorded personal greeting plays back to you.
  7. Press 1 to accept the recording (or press 2 if you want to re-record). If you press 1, your voice mail greeting is in place. End the call.

C. The Dial-in Method

  1. Access your voice mail:
    Press the Voice Mail button on your Marquette phone.

    Or dial (414) 288-6479 from any phone to access your voice mail.
  2. You will be prompted to enter your voice mail PIN.
  3. When you access your voice mail box, say Personal Options.
  4. Once you are in Personal Options, you need to use the telephone keypad.
  5. Press 2 to record your greetings.
  6. Press 1 for personal greeting.
  7. Press 1 to record personal greeting.
  8. Record your personal greeting and press # when complete.
  9. Your recorded personal greeting plays back to you.
  10. Press 1 to accept the recording (or press 2 if you want to re-record). If you press 1, your voice mail greeting is in place. End the call.

Please contact the IT Services Help Desk at (414) 288-7799 with questions.

 

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