Q: What is the Computer Replacement Program (CRP)?

A: The CRP was created to provide a four-year replacement cycle for desktops and notebooks purchased and owned by the university. For every new computer allocated, an old computer must be removed from inventory and from campus  by a designated 3rd party disposal partner. Funds for this program are approved via the capital budget process. The total funds available for Fiscal Year ’08 are $1 million.

 

Q: How is my department’s allotment determined?

A: Currently, funds are allocated based on the number of computers needing replacement in your area as well as the total amount of funds available for all areas for the year. All academic and administrative areas are included. At this time, the program fund may not cover replacement of all eligible units in your area. Departments are encouraged to budget for replacements not covered by the CRP. The CRP project manager will communicate allocations to the departments at the beginning of each fiscal year. If you have questions feel free to contact the CRP project manager by calling the IT Services Help Desk at (414) 288-7799.

 

Q: What type of computer qualifies for replacement?

A: For FY '08, any computer with a warranty expiration date prior to July 01, 2008   is eligible for replacement.

 

Q: Does this program cover the cost of additional computers for new faculty or staff?

A: No, this program was designed to replace computers and serve as a four-year replacement cycle. Departments should still budget for new computer purchases for new faculty or staff.

 

Q: What is the standard replacement?

A: The standard replacement for FY ’08 is an MPC Client Pro 385 small form factor with a 17" monitor. See order form links below for details.

• Windows MPC Computer Replacement Program Order Form (Excel) (Campus Restricted) this link has the wrong form and should link to the same MPC order form that is on the CRP main page
• Apple Computer Replacement Program Order Form (Excel) (Campus Restricted) this link is also incorrect and should lead to the Apple order form on the main computer replacement page

Q: What if I want something other than the standard replacement model?

A: You can upgrade to a higher-end MPC desktop or laptop, larger monitor, or Apple computer, with the understanding that any amount over $1,190.00 per machine will need to be funded by your department. You will need to provide a capital funded account number at the time of purchase.

 

Q: Do I have to give the new machine to the user that is listed for replacement?

A: The department decides who will get the new machines and what cascades of equipment will be completed. The only requirement is that for each new machine installed an older machine (currently warranty expiration by June 30, 2008) is removed from campus.

 

Q: What operating system is on the standard replacement machine?

A: Each machine will come preconfigured with Windows XP. Other software included for quick setup and use is: Microsoft Office Suite, Internet Explorer, Antivirus software, Adobe reader and CD burning software. IT Services works closely with this year’s CRP vendor (MPC) by providing pre-installed standard desktop software, known as a desktop image. If additional software is required after delivery, IT Services or your technical staff will work with the user to assist in the installation and data transfers. If there is a specific image that is currently being used in your department, we will work with you to get that image to MPC to include on your CRP computers prior to shipment.

 

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