1. Why PrintWise?
  2. Who can use PrintWise?
  3. Where are PrintWise machines located?
  4. How do I pay for printing?/What is my PrintWise allocation?
  5. What is the cost of printing?
  6. What are the advantages of Scanning over Copying?
  7. How do I save money and paper?
  8. How do I get a refund?
  9. What do I do when the printer says Load Paper and the System Monitor icon is flashing?
  10. How long will my print job stay in the print queue?
 
  1. Why PrintWise?(Top)

    PrintWise is Marquette's effort to promote responsible printing and to conserve resources by controlling printing abuse, waste and rising costs.

  2. Who can use PrintWise?(Top)
    • Students will receive an allocation in their PrintWise account.
    • Administrators/staff should use their office resources for business-related laser printing.
    • Visitors to the university wishing to print via PrintWise can purchase a courtesy card at a kiosk located at:

       · AMU, second floor near the Information Desk
       · Memorial Library, second floor across from the circulation desk
       · Raynor Library, first floor under the main staircase (south)
       · Eckstein Hall, first floor across from the Law Library circulation desk

      Courtesy Cards can be used to pay for printing and copying and also to make purchases on campus from any location that accepts MarquetteCASH account.

      For additional information, please contact the MarquetteCard Office at 288-CARD (2273) or visit www.MarquetteCard.com

  3. Where are PrintWise machines located?(Top)

    You can find PrintWise machines at these locations across campus.

  4. How do I pay for printing/What is my PrintWise allocation?(Top)

    • Each registered student receives an allocation called the PrintWise account, on his/her MarquetteCard.
    • Graduate Assistants are given a special allocation once they are granted a position; the allocation is provided to help with printing costs associated with working for a department as a teaching Assistant.
    • If an allocation is depleted, printing costs will be deducted from the cardholder's MarquetteCASH account. Additional funds can be added to the MarquetteCASH account at various locations across campus and on-line. Visit www.MarquetteCard.com for additional information.
  5. What is the cost of Printing?(Top)

    Single-sided/Simplex Black and White Color

    8.5 x 11 (letter)

    $0.07

    $0.50

    8.5 x 14 (legal)

    $0.07

    $0.50

    11 x 17 (ledger)

    $0.14

    $1.00


    Double-sided/Duplex Black and White Color

    8.5 x 11 (letter)

    $0.10

    $0.80

    8.5 x 14 (legal)

    $0.10

    $0.80

    11 x 17 (ledger)

    $0.20

    $1.60



  6. What are the advantages of Scanning over Copying?(Top)

    When you copy a document and get a hard copy, you waste paper. Save on paper, and e-mail the scanned document to yourself at no charge.

  7. How do I save money and paper?(Top)

    • By duplex (double-sided) printing
    • Use 'Print Preview' before printing.
    • Use e-mail to send papers and assignments to faculty or use the D2L dropbox.
    • Save your documents to a disk or USB key drive and print out at home.
    • Scan and e-mail yourself the document.

  8. How can I get a refund?(Top)

    • If your PrintWise output is significantly smudged, faded, streaked, spotty or creased, you can request a refund. Submit a refund request online and submit the bad prints with your name and MUID on the front page to MarquetteCard Services either directly or through campus mail (available through lab, library, or residence hall staff). Refunds will not be processed if the bad printouts are not submitted. Refunds will be reviewed and processed within 7-10 days. If your refund is approved, MarquetteCard Services will credit your PrintWise or MarquetteCASH account. If your refund is denied, a representative from MarquetteCard Services will contact you and explain why.
    • User errors, such as typos or printing the wrong document, will not be refunded. To prevent printing a blank sheet as the final page, be sure to preview your document before printing. Then, ask for a page range that excludes a blank final page.
    • If there is a printer jam while your job is printing, do not turn the printer off. The printer will re-print your job once the jam has been cleared. PrintWise will not charge you for the lost page or pages.
  9. What do I do when the printer says Load Paper and the System Monitor icon is flashing?(Top)

    Press the System Monitor icon and confirm that the printer has paper. If the printer does not have paper, contact the support person listed on the machine. If the printer has paper, your document may be a custom size. In that case select Letter paper to print your document.

  10. How long will my print job stay in the print queue?
    You have 4 hours from the time you submit your job to PrintWise to swipe for your output on a PrintWise printer. If you don’t visit a PrintWise station to print within those 4 hours, your print job will be deleted from the queue.
    (Top)

For questions about PrintWise, send email to printwise@marquette.edu

Back to PrintWise Home

TRAINING & DOCUMENTATION

CheckMarq Student Info System

D2L E-Learning

E-Marq Mail & Calendar

Microsoft Office

Network Access & Wireless

Passwords & PINs

Safe Computing & Anti-virus

SharePoint Collaboration

Training Opportunities

Unified Communications

More Documentation...

 

MORE ABOUT OUR SERVICES

Campus Downloads

Computer Labs & Smart Classrooms

Getting Hardware & Software

Help with Computers & Printers

Phones & Telecommunication

Printing at Marquette

 

Are you new to Marquette?

 


SITE MENU