To install the updated version of the Windows PrintWise driver, you need to first uninstall the old version.

  1. Navigate to the Control Panel on your computer from the Start menu.

    • If you are using Windows 8 or Windows 10, right-click the Windows button in the Task Bar then select Control Panel.
    • If you are using Windows 7, click the Start button and click Control Panel.
  2. When the Control Panel opens, select Uninstall a Program under Programs in the left column.
  3. You will see a list of programs installed on your computer. Search for Pharos and click to select it. Right-click Pharos and select Uninstall/Change.
  4. The Select Option window shown below will open. Select Run Uninstaller, then select Next.

    Check Run uninstaller

  5. The Pharos Uninstallation window appears. Select Next to continue.

    Pharos Uninstallation screen. Click Next.

  6. The Select Components window appears. Select the "Pharos" checkbox then select Next to continue.

    Pharos Select Components screen

  7. The Pharos Directory window appears. Select Next to continue.

    Pharos Directory screen

  8. The Start Uninstallation window appears. Select Start to continue.

    Start Pharos uninstallation screen

  9. Wait for the uninstallation to complete. The Finished window should appear when the uninstallation is done. Select Finish to continue.

    Finish Pharos uninstallation screen

  10. After the uninstallation is complete, download and install the new PrintWise software.

Questions?
For more information about Printing at Marquette, contact the IT Services Help Desk.

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