Unified Communications (UC) is the convergence and integration of communication methods and technologies with each other and with other applications. At Marquette UC consists of:

Presence is the cornerstone of UC as it identifies the willingness and availability of individuals to communicate thus allowing one to select the most appropriate communication method.

Marquette uses Microsoft Lync as the UC client and when integrated with voice, this provides a powerful communications tool.

Why integrate voice with Microsoft Lync?/Using Microsoft Lync as a soft phone

Marquette IT Services offers faculty and staff a way to use their computer for voice communications. This type of communication has the following advantages:

Unified Communications Frequently Asked Questions

Glossary of Terms

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Unified Communications

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