Follow these instructions to install the GlobalProtect VPN app on your Windows computer.

  1. Go to https://vpn.marquette.edu/

  2. On the first page, enter your Marquette username (e.g., eagleg — and not email address or name) and password.

    GlobalProtect VPN Instructions (Windows) Screenshot 001

  3. If you are registered with Duo multifactor authentication with IT Services, you will receive an automated phone call or see the app prompt below on your mobile device (iOS is shown). If using the app, tap Approve. If a phone call, press 1 to approve.

    GlobalProtect VPN Instructions (Windows) Screenshot 009

    Note: If you are not registered with IT Services for Duo multifactor authentication, please refer to our Duo registration documentation in order to do so.

  4. Once you log in, download options will appear. Please choose the appropriate option for your system.

    NOTE: If you're not sure if your Windows computer needs the Windows 32-bit version or the Windows 64-bit version, please follow these Microsoft instructions.

    GlobalProtect VPN Instructions (Windows) Screenshot 002

  5. If you are using Internet Explorer, you will be prompted to Save or Run. Run the client.

    GlobalProtect VPN Instructions (Windows) Screenshot 003

    If you are using Google Chrome, the client will download and appear in the bottom left corner of the window. Click when the download is complete.

    GlobalProtect VPN Instructions (Windows) Screenshot 003a

    If you are using Firefox, you will be prompted to save the file. Click Save File. The file will save to your Downloads. Open when finished.

    GlobalProtect VPN Instructions (Windows) Screenshot 004

  6. Walk through the setup wizard by clicking next for each window.

    GlobalProtect VPN Instructions (Windows) Screenshot 005

  7. When the installation is complete, select Close and the GlobalProtect will open. You may need to minimize your browser window to see the GlobalProtect prompt.

    GlobalProtect VPN Instructions (Windows) Screenshot 006

  8. Once opened, GlobalProtect will ask you for a portal. Type
    vpn.marquette.edu into this prompt. Then click Connect.

    GlobalProtect VPN Instructions (Windows) Screenshot 006

  9. You will receive a prompt for your Marquette username (e.g., eagleg — and not email address or name) and password. Please enter your credentials and click Connect.

    GlobalProtect VPN Instructions (Windows) Screenshot 008

  10. If you are registered with Duo multifactor authentication with IT Services, you will receive an automated phone call or see the app prompt below on your mobile device (iOS is shown). If using the app, tap Approve. If a phone call, press 1 to approve. You are now connected to Marquette VPN.

    GlobalProtect VPN Instructions (Windows) Screenshot 009

    Note: If you are not registered with IT Services for Duo multifactor authentication, please refer to our Duo registration documentation in order to do so.

  11. For subsequent use of GlobalProtect, select the Start Menu then type GlobalProtect until you see the program appear. Click the program to launch it. There is no need to return to the installation website to use VPN unless you need to reinstall software.

For more Marquette VPN help, contact the IT Services Help Desk.


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