In September 2011, Marquette University will replace our current Canon Multifunctional Devices (MFDs) with brand new equipment that will continue to combine printing, scanning, photocopying and faxing into a single machine. While the devices remain Canon devices, the service provider will change from IKON to Gordon Flesch Company. The upcoming program has some enhancements that will benefit end-users and is expected to lead to greater campus satisfaction.


Benefits of the Program

Departmental

The most significant change to the departmental program this year will be the implementation of Canon’s uniFLOW product to track the usage on each device, based on an individual’s cost center.

PrintWise (Student Facing)

The student interface will be unchanged during the upcoming 4-year lease. Marquette will continue the PrintWise program on all student facing devices.

Training Schedule

The Gordon Flesch Company will be providing training.

Implementation Schedule

Implementation will begin in September 2011 and continue until all of the devices are deployed. The current schedule is:

Day 1 – September 26


Day 2 – September 27


Day 3 – September 28

Day 4 – September 29

Day 5 – September 30

Day 6 – October 5

Day 7 – October 6

Day 8 – October 7

During the transition between the IKON and Gordon Flesch devices, please expect the following:

For further information, or any technical issues with the devices, please contact the IT Services Help Desk.

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