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Connecting Marquette community to resources

Over the course of the 2012-2013 fiscal year, Raynor Memorial Libraries’ Department of Interlibrary Loan (ILL) lent over 12,300 library items to other academic institutions and borrowed 8,000 items. This library-to-library lending service supports the research needs of the Marquette University community and our partners.

When the Libraries do not already own an item needed by a Marquette patron, the ILL team attempts to procure it by sending a borrowing request to another library. In the instance that Marquette Libraries own an item needed by a patron at another institution, that institution might place a loan request.

The request process is as simple as completing a single form made available through ILL’s resource sharing software, ILLiad, found on the Libraries’ website. Fulfillment of requests averages three or four day. Actual time depends on the lending institution and format. For example, a book borrowed from a university library in Ireland will take longer to arrive at Marquette University compared to a book borrowed from within Wisconsin.

Articles and book chapters provided in electronic format may be received within hours of a request due to a new partnership with RapidILL. RapidILL is a resource sharing system that promises a 24-hour or less turnaround of electronic journal and monograph material.

Requests for all types of material should be made through the online system, ILLiad, found on the Raynor Memorial Libraries’ website. There is no cost to patrons as the Libraries absorb associated borrowing fees.  Common material obtained through the system includes videos, sound recordings, microfilm, and microfiche.

Faculty members facing strict deadlines may also take advantage of the rush article service provided by ILL.  Rather than using traditional library-to-library ILL processes, ILL staff purchase the article directly from the publisher, providing delivery to users within hours.

The Department of Interlibrary Loan fulfills an average of 90% of requests. While the department is able to obtain most requested material for the Marquette community, there are instances when the requested material cannot be borrowed from another institution due to age, condition or other lender restrictions. 

Further information can be obtained from the Libraries’ website or by contacting Joan Sommer, head of Access Services.