Health care in the United States is expensive and health insurance is necessary to protect international students and scholars in case of serious problems. All Marquette international students with F-1 status and scholars with J-1 status and their dependents with J-2 status are required to have acceptable year-round health insurance coverage for their entire duration of stay.
Marquette University has established a health insurance plan for our international students and scholars and scholar dependents. The plan is underwritten by Nationwide Life Insurance Company and managed by American Management Advisors, Inc. (AMA). Enrollment in the plan, beginning with entry into the United States with a Marquette University Form I-20 or DS-2019, is automatic and mandatory.
Only students and scholars who have alternate health insurance coverage through a U.S. employer or government sponsor or through a parent or spouse in the U.S. can be exempt from the Marquette plan. Exemptions must be approved by the Office of International Education (OIE) in advance.
J-1 scholars and their J-2 dependents who are employees of Marquette University and covered under Marquette health benefits must show proof of coverage for medical evacuation and repatriation. If coverage for medical evacuation and repatriation is not part of the plan, the scholar and dependents will be enrolled by the OIE in a supplemental policy for this coverage and the scholar will be responsible for the cost.
A detailed description of the plan is available on the Marquette Risk Management website. (See the link entitled Mandatory International Student Insurance - Plan Brochure).
The plan does not include coverage for services of a Dentist, Optician or Optometrist.
Insurance Calendar and Enrollment:
Each insurance year begins on August 1 and ends on the following July 31. The insurance policy is subject to change each August.
Enrollment periods for F-1 students are fall: August-December (for 5 months) and spring/summer: January-July (for 7 months). Students, including those who graduate in May, must be enrolled in the insurance plan for the full period. It is not possible to adjust the enrollment to accommodate a departure before the end of an enrollment period.
Enrollment dates for scholars and their dependents coincide with their program dates in the U.S. Two weeks is the minimum enrollment period available for short-term scholars.
Student charges are added to their Bursar account for payment with fall and spring tuition and can be viewed in CheckMarq.
Scholars are required to purchase their insurance and insurance for their dependents through the OIE by cash or check upon arrival.
Using the Insurance:
New insurance cards are issued each August for the new policy year. The cards are sent to OIE. Students and Scholars are expected to come to OIE to pick up their insurance card in a timely manner. The insurance card should be kept safe and presented whenever visiting a doctor. It should also be presented to the pharmacist when presenting a doctor’s written order to purchase medicine.
Students should use the Marquette University Medical Clinic. When necessary, the Medical Clinic will make referrals to private doctors. When the clinic is closed, students may use a local urgent care clinic.
Marquette University Medical Clinic (for students only)
Schroeder Health Complex, lower level
545 N. 15th St.
Milwaukee, WI 53233
Phone: 414-288-7184 Fax: 414-288-1664
Scholars and Dependents:
Scholars and their dependents may use a local urgent care clinic or can find a private doctor through the network.
Urgent Care Clinics:
Medical care for common ailments (e.g., bad colds, ear infections; sore throats, etc.) and for other routine non-emergency care for adults and children, can be obtained in local urgent care clinics. For a listing of local clinics, visit the Marquette University Medical Clinic website. The hours of operation vary by clinic - some are open 7 days per week, 24 hours per day. These are "walk-in" clinics, no appointment necessary.
To find a complete listing of Cigna PPO Network of Participating Providers, go to the Cigna directory and click on "find a doctor," or contact Consolidated Health Plans at (413) 733-4540, or (800) 633-7867, or www.chpstudent.com for assistance. To see a private doctor, appointments are required.
Registered nurses are available for consult on the phone from 5 p.m. in the evening until 8 a.m. in the morning. The number to call is 1-855-839-5121.
Serious Emergencies or Trauma:
In the United States, the number to call to summon an ambulance or the police is 911. Marquette University Public Safety can be reached at 414-288-1911. Hospital emergency rooms are for serious emergencies (e.g., broken limbs; trouble breathing; head trauma; loss of blood, dehydration, etc.). See the Marquette University Medical Clinic website for the name and location of the hospital emergency room closest to campus.
100 Miles from Campus:
When 100 miles from campus, call 1-800-527-0218 or 1-410-453-6330 (Collect) to locate medical assistance. This service is not provided if the insured is in their home country.
Questions about what the policy covers should be directed to Ms. Cheryl Werth at American Management Advisors, Inc. (AMA), phone: 1-888-533-7654, ext. 101. Alternately, you can read the Plan Brochure.
F-2 Dependent coverage:
Marquette students with family members having F-2 status may also enroll their family members in the Marquette plan. Enrollment forms are available on the Marquette Risk Management website (see Optional International Student Insurance - Dependent Enrollment Form).
OIE does not monitor the coverage of F-2 dependent enrollments; it is the responsibility of the F-1 student to maintain continuous enrollment of their F-2 dependents.
Coverage after Program End-Date:
Students may be eligible to continue enrollment in the international plan for a period of 90 days after the end of their coverage in the Marquette plan. To avoid a lapse in coverage, an insurance enrollment form must be submitted before the current coverage expires. Insurance enrollment forms for this continuation of coverage can be found on the Marquette Risk Management website (see Optional International Student Insurance - Post-graduation Continuation Form).
To obtain a replacement card visit the Consolidated Health Plans website and click on Online ID Card Login under the Quick Links panel on the upper left of the screen. Enter name, date of birth and zip code. For help call CHP customer service at 1-800-633-7867. Report the change of address to OIE as well.
Changes in address as well as requests for replacement insurance cards can also be done on the Marquette Risk Management website. Go to the middle of the page to find the spot to report your new address: "Click here to Change, Edit or Add your address for 2014-2015." And, look for the following to order a new card: "Click here to order a replacement ID card for 2014-2015."