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Roles and Responsibilities in Risk Management

Risk management involves a holistic perspective of an organization. It is a comprehensive and systematic approach of managing risk. In order to identify, analyze, evaluate, and treat loss exposures, monitor risk control and effectively use financial resources to mitigate the adverse effects of loss, risk manager is required to work closely with all divisions of the University. Risk managers provide the catalyst for cooperation among different departments to minimize the exposure of the loss.

The Role of the Risk Manager

  1. Provide a methodology to identify and analyze the financial impact of loss to the organization, employees, the public, and the environment.
  2. Examine the use of realistic and cost-effective opportunities to balance retention programs with commercial insurance.
  3. Prepare risk management and insurance budgets and allocate claim costs and premiums to departments and divisions.
  4. Provide for the establishment and maintenance of records including insurance policies, claim and loss experience.
  5. Assist in the review of major contracts, proposed facilities, and/or new program activities for loss and insurance implications.
  6. In cooperation with legal counsel, maintain control over the claims process to assure that claims are being settled fairly, consistently, and in the best interest of the entity.
  7. Implement or coordinate a comprehensive loss control training program with departments and management utilizing internal and external staff resources.
  8. Develop communication networks to keep management informed of objectives and costs and statistics that pertain to their operations.
  9. Prepare a risk management policy statement, procedures, and manual for practical use for managers and supervisors.
  10. Provide advice on changes in federal and state legislation that may impact the areas of insurance and liability.
  11. Ensure the delivery of quality, economical support services when such service may be required.
  12. Prepare an annual report of goals, objectives, accomplishments, financial information and projections, review of significant claims, and discussion of insurance market conditions and future topics of concern.

Role of Other Managers

The risk manager cannot be successful without the assistance of other groups within the organization. At Marquette University, cooperation from directors, chairs and vice presidents of departments and divisions with the Office of Risk Management is essential.

  1. Top management officials must support the goals of the program and give the necessary authority to the risk manager commensurate with the responsibility.
  2. Other managers must provide information necessary for the risk manager to review and identify loss exposures.
  3. Supervisors must be aware of their role in the prevention of loss and be accountable to follow procedures, attend safety meetings, and, when appropriate, provide any recommended training.
  4. Budget resources must be available to prevent loss, provide databases and record keeping, as well as fund claim payments, reserves and pay insurance premiums.

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©2000 Marquette University -- Last Update: October 23, 2001