Upcoming Events

Events are forthcoming

Prior Events

August 2019 – NCCI Webinar: Higher Education Workforce of the Future

Date of Event: August 15, 2019. 11:00 - 12.15.

Synopsis: Learn to identify opportunities for creating more engaging meetings and group work through the use of Liberating Structures. Participants in your group activities will feel energized by these techniques instead of bored by conventional methods of working together. Liberating Structures is a self-organizing methodology including 33+ ways of changing how results are generated.

Location: Zilber Hall 217

February 2019 – Process Improvement Workshop: Getting Started

Date of Event: February 20, 2019. 9:00 - 10:30.

Synopsis: If you have an interest in leading process improvement initiatives, this class is for you! This interactive workshop shares an overview of the practice of process improvement, how to select a process improvement project, and steps to get your project started.

February 2019 – Engaging Faculty in Quality Initiatives Webinar

Date of Event: February 21, 2019. 12:00 - 1:00.

Synopsis: This webinar session will provide an overview of the successes and challenges of engaging our academic colleagues in continuous improvement with a focus on strategies that have led to success and case studies from the OQI portfolio of services.

March 2019 – After the Thrill is Gone: Sustaining High-Performing Teams Webinar

Date of Event: March 19, 2019. 11:00 - 12:00.

Synopsis: This webinar session focuses on practical and imaginative ways to drive initiatives forward before your team hits a wall.

Location: Zilber Hall 217

March 2019 – Process Improvement Workshop: Getting Started

Date of Event: March 27, 2019. 9:00 - 10:30.

Synopsis: If you have an interest in leading process improvement initiatives, this class is for you! This interactive workshop shares an overview of the practice of process improvement, how to select a process improvement project, and steps to get your project started.

April 2019 – Process Improvement Workshop: Define the Problem Workshop

Date of Event: April 11, 2019. 1:00 - 3:00.

Synopsis: This is a hands-on workshop. Bring your ideas for process improvement. Workshop goals: Review process improvement ideas and clearly identify why these are good projects, begin to clearly define the problem statement using the 5W1H framework, share tools and practices to further clarify and define the project, and learn about a project charter and begin to frame the idea

April 2019 – NCCI Webinar: Making Lean Learning Flow from Training to Skilled Practitioner Webinar

Date of Event: April 18, 2019. 12:00 - 1:00.

Synopsis: Too often, our newly trained Lean facilitators were not engaging, and the facilitators that remained active were not actively growing their Lean thinking and practice. Our facilitators needed systematic coaching, mentoring, and training. We developed a Lean certification framework that clearly defines Lean facilitator expectations, gets supervisor buy in, builds our Lean community of practice, and provides a structured way for our facilitators to grow in Lean knowledge, skills, and abilities. The certification process also enables us to better define, measure, and report our facilitator activities. Actively managing this valuable resource will ensure its continued success.

Location: Zilber Hall 217

May 2019 – NCCI Webinar: Engaging Groups Through Liberating Structures.

Date of Event: May 16, 2019. 12:00 - 1:00.

Synopsis: Learn to identify opportunities for creating more engaging meetings and group work through the use of Liberating Structures. Participants in your group activities will feel energized by these techniques instead of bored by conventional methods of working together. Liberating Structures is a self-organizing methodology including 33+ ways of changing how results are generated.

Location: Zilber Hall 217

May 2019 – Process Improvement Workshop: Stakeholder Analysis/Managing Change

Date of Event: May 23, 2019. 10:00 - 11:30.

Synopsis: Workshop goals: Identify individuals and groups that the project affects; assess their influence on the project and determine the right approach to effective communication, risk mitigation and engagement throughout the project. Learn how to approach a lean practice called the Voice of the Customer (VOC); All improvements involve change at some level. Learn how to manage the critical aspects of change that could have a big impact on the success of your project.

Location: AMU Henke

June 2019 - Process Improvement Workshop: Process Mapping

Date of Event: June 19, 2019. 10:00 - 12:00.

Synopsis: Learn how to visually display the flow of steps, delays and information required to deliver a product or service. Value Stream Mapping allows analysis of the current state in terms of barriers to process flow, process clarity across departments, and where are the opportunities to improve and streamline the process.

Location: TBD.

June 2019 – NCCI Webinar: Culture Club: Understanding the Influence of Culture in Change.

Date of Event: June 20, 2019. 1:00 - 2:00.

Synopsis: TBD.

Location: Zilber Hall 217