Lean Thinking is a structured, comprehensive approach to process design and improvement that delivers the value expected by the process beneficiaries, efficient resource utilization and more meaningful work for employees. Broadly, it is a comprehensive continuous improvement strategy.
Five Core Principles of Lean Thinking are:
- Define the value of the process from the perspective of the beneficiaries of the process.
- Identify the flow of the process, from both the beneficiary and provider perspectives, to determine whether and how each step and activity in the process adds value.
- Eliminate the types of waste that adds no value to the process
- Make the process flow smoothly, with activities or services "pulled" as needed by the beneficiaries rather than "pushed" by the provider.
- Pursue perfection through a combination of continuous improvement and transformation of the process.
Steps to a Lean Thinking Structured Approach
- Establish a Lean Team.
- Follow the Process Improvement Method, Plan-Do-Act-Check.
- Let the Lean Thinking Core Principles guide the effort.