Process Improvement Library

5S for Operators:  5 Pillars of the Visual Workplace

Hiroyuki Hirano’s five pillars of the visual workplace: sort, set in order, shine, standardize and sustain are the most fundamental and often overlooked aspects in continuous improvement initiatives. Together, these concepts form the framework of the 5S System, a set of principles whose simplicity often betrays its powerful impact on the workplace.

Creating a Lean Culture

It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them.

Gemba Kaizen

The book reveals how to implement cost-effective, incremental improvements in your most critical business processes. To thrive in today's competitive global economy, organizations need to operate more effectively and profitably than ever before. Developing problem solvers, increasing productivity, improving quality, and reducing waste are essential success factors.

Gemba Walks

Gemba Walks shares his insights on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for this fundamental new way of creating value. Reading this book will reveal to readers a range of lean principles, as well as the basis for the critical lean practice of: go see, ask why, and show respect

How to Succeed with Continuous Improvement

How to Succeed with Continuous Improvement takes you through a real-life case study of one organization’s journey to a world-class continuous improvement process. The book helps you decide whether you want to embark on the continuous improvement journey and takes you through the entire process step by step, all the way through generating remarkable business results with his unique methods.

Ice Cream Maker, The: An Inspiring Tale About Making Quality the Key Ingredient in Everything You Do

In The Ice Cream Maker, Chowdhury uses a simple story to illustrate how businesses can instill quality into our culture and into every product we design, build, and market. The Ice Cream Maker offers an essential and universal lesson about one of industry's foremost challenges in a thoroughly engaging style.

Lean Accounting Guidebook: How to Create a World-Class Accounting Department

The Lean Accounting Guidebook reveals how to streamline the accounting department with over 150 improvement tips for billing, collections, cost accounting, fixed assets, payables, payroll, and more. The book describes how to use value stream mapping, flow charting, traffic analysis, and measurement systems to decide which changes to make, including discussions of how to maximize the value created by the various improvements.

Lean Culture in Higher Education

Developing the humanistic and critical trend in Lean management research, it aims to define the notion and maturity of a Lean culture in higher education institutions. This book defines the notion of Lean Culture, proposes a model to assess its maturity, determines conditions for its implementation, and presents the tools of the Lean management model in a university.

Lean Higher Education: Increasing Value and Performance of University Processes

Lean Higher Education provides the understanding and the tools required to return education to the consumers it was designed to serve―the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution, regardless of size or mission.

Lean Human Resources: Redesigning HR Processes for a Culture of Continuous Improvement

This book gives managers and executives the means to maximize employee potential by first showing them how to increase the improvement power of their HR departments. She looks at why so many companies allow this sort of waste to exist, how traditional HR departments have not been especially effective in combating waste, and why today’s HR department should be seen differently, as a partner delivering exceptional customer service to employees.

Lean IT: Enabling and Sustaining Your Lean Transformation

Information Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. This book shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization.

Lean Office: Demystified

This book provides the complete blueprint, from start to finish, for planning and implementing your administrative improvements while maximizing employee performance. The Lean tools are defined relative to examples from manufacturing front offices, healthcare and its associated clinics and labs, as well as the financial services industry.

Lean Transformation

Touted by experts everywhere as practical, down-to-earth, and easy to read, it warns of cultural issues that are certain to arise, and gives step by step instructions for making the transformation. It clearly explains such tools as continuous flow, value stream mapping, kanban, kaizen, six sigma, just-in-time (JIT), techniques for quick set-ups, and other pillars of the Toyota Production System.

Project Management Lite

Author Juana Clark Craig, PMP, draws on over twenty-five years of project management experience gained while working in Fortune 500 companies to deliver a minimalistic approach to managing your projects without the mumbo-jumbo of traditional project management techniques.

Strategic Project Management Made Simple

The central premise of Strategic Project Management Made Simple is that most projects and strategies never get off the ground because of adhoc, haphazard, and obsolete methods used to turn their ideas into coherent and actionable plans. Strategic Project Management Made Simple is the first book to couple a step-by-step process with an interactive thinking tool that takes a strategic approach to designing projects and action initiatives.

The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes

A must-read for those looking to maximize the value they provide their customers, this new  edition describes how to better align value stream improvements to strategic needs. Providing improved ways to involve your organization in transformation and to sustain your efforts, the book expands beyond the "tools focus" to challenge your organization to think and act differently in order to change the culture of your organization as you become more effective and efficient.

The Hitchhiker's Guide to Lean

"The Hitchhiker's Guide to Lean" is the vehicle that will help you move beyond the tools and take lean to a self-sustaining and continuously improving level. Lean leaders add value by changing things, moving them forward, and producing different results than the day before. To lead, you must go beyond creating a vision. You must develop the vehicle that will deliver it.

The Idea Generator: Quick and Easy Kaizen

The goal of this book is to guide improvement activities throughout the organization: to use creative ideas from all employees to serve both internal and external customers, to unlock the hidden potential of every single employee, and to bring new excitement and joy into the workplace.

The Spirit of Kaizen

A proven system for implementing small, incremental steps that can have a big impact in reaching your goals. These simple but powerful techniques can be applied to almost any workplace situation, especially when you’re trying to navigate the stormy waters of radical change, high-pressure deadlines, and cutthroat competition.

Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System

The authors first show that the A3 report is an effective tool when it is implemented in conjunction with a PDCA-based management philosophy. The authors show that the process leading to the development and management of A3 reports is at least as important as the reports themselves, because of the deep learning and professional development that occurs in the process.