Frequently Asked Questions - Classes and Tuition

Classes and Tuition

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In light of the new executive order from Governor Evers, are we planning to go fully online?

No. in-person classes will continue through the planned end of the semester. On Friday, Nov. 6, Marquette raised its COVID alert level from Moderate to High, and we communicated a series of steps and information in Marquette Today that directly mirror the Governor’s recommendations. The steps that were taken and recommendations that were made to stop the spread are directly in-line with the new Executive Order #94.

Our Recovery Plan was developed in accordance with medical and government guidelines, and we continue to maintain our campus spaces according to those guidelines.

In his recent address, the Governor said we should stay home. Does this mean I don’t need to go to class/teach my class in person/come to work?

No. Current in-person classes will continue through the planned end of the semester. Students are expected to continue in-person attendance, and faculty are expected to continue in-person instruction. Staff who have been reporting to campus for work should continue.

Classrooms are properly set up for physical distancing and maintained according to public health guidelines. There has been no evidence of spread in these areas.

Our medical and COVID-19 response teams have worked to ensure we are in compliance with all federal, state and local requirements to make sure proper health and safety procedures are in place. Employees should address any specific concerns based on medical guidance with their supervisor. Employees may contact their department head if they believe that their concerns are not being addressed.

What percentage of Marquette's classes will be online vs. in-person?

In a traditional semester, 96% of Marquette undergraduate courses would be in-person. For fall 2020, this has been dramatically reduced to 61.2%. The smaller student-to-faculty ratio of Marquette classes enables further overall shift in terms of class enrollments.Marquette University’s emphasis on small classroom learning environments means that the vast majority of courses taught in-person will have fewer than 20 students. Indeed, 43% of all in-person courses have less than 10 students and 82% of in-person courses have less than 20 students.

Do you have tips to share with students as classes begin?

Yes, please see our document "Faculty tips for students."

What do I do if Microsoft Teams stops working?

Please read this information on Microsoft Teams.

Am I responsible for my student loans at this time?

U.S. Department of Education has suspended payments on federally held student loans through Sept. 30, 2020. More information can be found at the Federal Student Aid website.

How will class scheduling work for Fall 2020?

Marquette University’s class scheduling for fall 2020 is now finalized, except for individual class changes that occur as circumstances require. In alignment with public health guidance to mitigate the spread of COVID-19, in-person fall 2020 classes will require 6-foot physical distance between seats, and the number of individuals in a classroom will be limited to no more than 50 (students and faculty).

Adhering to these guidelines required changes to most scheduled classes. In many cases, classes will be held in larger rooms than in past semesters, including in spaces that were previously dedicated to events, such as the Alumni Memorial Union. In some classes, students may only attend in-person on select meeting days, and online content will be provided to cover instruction on the remaining days. Other classes, particularly larger lectures, were moved to an entirely online format, although many retained a meeting schedule to allow for real-time virtual interaction. Our primary goals were to maximize the number of classes that meet in person and to ensure learning outcomes are maintained regardless of how each class is taught.

Students are strongly encouraged to continue to monitor their Marquette email address through the start of the semester for further communications regarding their classes. More information about our return to campus processes and protocols can be found in the Step Four Recovery Plan.

What support is in place for international students at this time?

International students should contact the Office of International Education. They will be able to answer questions and offer information for international students.

Will the physical distancing guidelines require that classrooms – especially larger lecture halls – be better ventilated?

Our facilities meet codes for ventilation requirements and additional cleaning protocols will be in place, so we do not anticipate additional ventilation requirements at this time.

How will classroom space be cleaned between classes? Do we have the adequate facilities staff to do this?

As we move through Step 3 of the phased return to campus, routine cleaning has commenced and includes daily cleaning of restrooms, wiping down of surfaces, collection of trash in break rooms and rotational work such as spot dusting, office trash collection and floor care. There will also be additional cleaning as a result of COVID-19. This will be informed by CDC best practices, including cleaning and disinfecting frequently touched surfaces, such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks.

Has any thought been given to where students will go in-between classes? Especially those who don't live on-campus and cannot readily go home while waiting for their next class?

The Alumni Memorial Union, Raynor Library and other common indoor and outdoor spaces will be open. Students will need to wear masks and maintain distancing protocols.

Will students with serious underlying health conditions be provided accommodations, for example, taking online courses?

Yes. Students with underlying health conditions should contact their advisors and faculty to address this.

Other schools have eliminated their fall breaks. Do we plan to do the same?

Yes, we shortened midterm break to one day. More information can be found in the 2020-21 Academic Calendar.

How is MU Career Services Center (or COE Industry Relations) planning to adapt to the job market amidst COVID-19?

The Career Services Center is currently offering virtual appointments. Please contact them for more information.

Does Marquette plan to resume graduate research?

A phased approach to increasing in-person research activity has been approved for laboratory-based activities, field work and work involving human research participants. The Office of Research and Innovation has full plan details and guidelines for ramping up research.

Is it possible to equip the classrooms with cameras for faculty to record their sessions for ill students at home?

This is being considered for some of larger lecture halls. We are also looking at space considerations and making determinations on holding larger lectures in places like the AMU Ballrooms where we can implement social distancing.

How will big lectures run for the fall? Will they be set up differently and if so, how differently?

A maximum of 50 people, appropriately physically distanced, will be allowed in any classroom space. Cloth facial coverings will be required. Room capacity will be established by determining the number of seats available while maintaining a 6-foot physical distance, and furniture will be reconfigured in some rooms to create appropriate physical distancing. Creating seating charts and taking attendance is strongly encouraged and will assist in contact tracing should it be needed.

If I want to keep teaching my course online instead of coming to campus because I am uncomfortable with the idea of returning to campus, will I have that option?

Our goal is for classes to be on-campus in the fall, as that is how we can best deliver a transformative Marquette education. We’re also hearing from our students that is what they strongly prefer. We will work with medical and government authorities to have the proper procedures in place to control and mitigate the spread of coronavirus.

Does externally-funded research have potential of helping the university's revenue?

Externally-funded research is important to the operation of University, but it is not at a level high enough to provide significant relief to our current fiscal challenges.

Will tenure offers or tenure track positions be affected?

All tenure-track faculty have been given an extra year if their progress was slowed.

In lab classes, are there recommendations on PPE for the lab instructors as generally social distancing will be quite difficult?

Yes, lab instructors are working with the recovery team, facilities, deans and medical teams to determine how to implement social distancing and PPE needs.

Typically after missing a specific number of classes students are dropped from a course. Will exceptions be made for students who are diagnosed with COVID during the school year? What steps will be taken to not penalize the sick students both academically and in university standing?

We are currently working through this matter in order to find the appropriate balance of instruction and health measures. We do not want sick students or employees coming to campus.

Many universities are giving students the choice on whether they want to do in-person, hybrid, or online. Is Marquette going to give choices on instruction formats like many other universities?

At this time, Marquette is planning for students to return to campus this fall and for classes to be a mixture of in-person, hybrid and online to accommodate social distancing requirements. Any student with an underlying medical condition should contact the Office of Disability Services.

If classes are held in person, how will teachers prepare for when a student tests positive and that individual is required to quarantine for two weeks?

Faculty will work with students who are quarantined to do work remotely, just as when a student is sick for any other reason.

How are you helping international students who are stuck in a dilemma for next school year?

Marquette is dedicated to doing everything we can to support our international students’ continued academic experience on campus. The Office of International Education staff members are currently communicating with students about policies and will provide further guidance as it becomes available. Marquette plans to resume campus operations this fall with in-person classes. Some classes, however, may be online or a hybrid of distance/in-person learning. Because Marquette is offering in-person and hybrid learning during fall semester, current international students will not be required to leave the United States.

Will the library be open? If so, what will the safety precautions look like?

Yes, the library will be open but will have reduced capacity like all other areas on campus. Masks will be required as they will in all public/shared spaces on campus. Increased disinfection and cleaning procedures will also be in place.

Are there going to be spaces for students to sit and do homework while waiting for other classes/activities (like the library, AMU, other educational buildings, etc.)?

The academic sub-committee of the COVID-19 Response Team is working with Facilities Planning and Management on this question. We understand this is a concern and will be doing what we can to help.

What plans are being made to maintain faculty research given that this is also a key function in Marquette's future?

We agree that maintaining faculty research is critical. Dr. Jeanne Hossenlopp, vice president for research and innovation, is leading on this, and there is a plan relating specifically to research.

What should students with underlying medical conditions like asthma or a weak immune system do if they are concerned with in-person classes?

Students needing medical accommodations should contact the Office of Disability Services to apply for individualized accommodations.

Will service learning take place?

Service learning will take place in situations where partner organizations have appropriate risk mitigation plans in place. You can connect with the Office of Service Learning if there’s a specific class you are interested in.

Can I choose to take a fully online class schedule?

The Fall 2020 classroom assignment process is complete with all class sections assigned to their classroom space and instructional mode (how classes are taught). This information is for undergraduate students only. Separate communication will be sent to students in the Graduate School and Graduate School of Management. The Health Sciences Professional Programs (PT/PA/OT/AT) will reach out to students by individual department. Any pertinent separate communications have already been sent to students in the School of Dentistry and Law School.

While in-person classroom and campus life experiences are irreplaceable, we recognize that some undergraduate students are seeking a fully online course schedule for this Fall, and we will work as hard as possible to make this happen as your program allows. Please know that not every course is able to be taught in an online format, and schedule changes could impact your academic progress to graduation, so working closely with an academic advisor is highly recommended. Our goal is to work with students to identify the best available schedule and to accommodate as we are able. If you want to make a schedule change, please make sure you reach out to one of your program point person contacts that you will find below. If you are seeking to construct a fully online course schedule, you will need to e-mail your program point person by Monday, August 10th, as schedule changes need to be resolved no later than Thursday, August 13th for our planning and scheduling purposes.

How will Marquette decide if it needs to go back to a fully remote environment?

In consultation with the Medical College of Wisconsin, the university has developed five gating criteria to determine when and how to reassess our current state. The five gating criteria are: testing results timing, percentage of positive tests, quarantine/isolation capacity, access to personal protective equipment and percentage of contacts reached within a 24-hour period when a positive case is confirmed.

How will instructors/professors help students who perform poorly online?

Faculty and staff learned a great deal when we shifted to an entirely remote environment in the spring. While we are planning for a majority of in-person instruction with some hybrid and online courses, we are confident that the spring experience has given faculty, staff and students a much better sense of how to best and most effectively engage in remote instruction.

Will tuition be reduced?

Whether a student chooses to learn in person, in a hybrid format or fully online, our priority is for our students to keep making progress toward their degree completion as we provide the top-tier Catholic, Jesuit education that is Marquette’s promise to its students. Whether online or in-person, we believe the value of a Marquette education does not change. Our faculty, who are master teachers and scholars and leaders in their respective fields are ever committed to delivering the best Catholic, Jesuit higher education. We intend to deliver on that promise; as such, we have no plans to lower tuition for this academic year.

Will Marquette be charging student fees for fall 2020, even for students who are fully online and living away from campus?

Marquette University will be charging its standard student fees for the fall 2020 semester, with a few exceptions. Some fees will be waived for the small population of international students who are unable to travel to the United States and the small population of domestic students who have chosen to study in a fully remote environment.

What fees will be charged for fall 2020?

Marquette will be charging its standard student fees, which include fees for the Medical Clinic/Student Health, Rec and Wellness, Student Activities, Technology and UPASS. A complete fee schedule is available online.

What, if any, fees will be waived?

The university is waiving the Medical Clinic/Student Health and UPASS fees for the small population of international students who are unable to travel to the United States. Additionally, the university is waiving the UPASS fee for the small population of domestic students who have chosen to study in a fully remote environment.

Why is the university charging fees this semester? Why do I have to pay a fee for a service I don’t feel I am using or receiving?

Student fees are critical revenue sources that help fund necessary operational services for the university’s student body. Each fee is unique in its purpose — explanations follow:

  • Medical Clinic/Student Health Fee — This fee is crucial to funding the operations of the Marquette Medical Clinic and other health resources provided to students. The university’s cost to operate the clinic and provide other health resources are increasing due to COVID-19, particularly around testing. Required modifications to the clinic will necessitate additional funding, and sanitation and personal protective equipment costs are also expected to significantly increase to help mitigate the spread of COVID-19.
  • Rec and Wellness Fee — This fee was created by students several years ago after a referendum vote by the undergraduate student body. It was established to help fund a future, long-term recreation and wellness solution for students, and to fund student recreation and wellness initiatives throughout the school year.
  • Student Activity Fee — This fee funds Marquette University Student Government programming. The programming typically includes in-person events, but such programming is expected to increasingly include virtual events given the public health guidance to limit public gatherings and crowd sizes. It is expected that virtual programming, which will be available to all students regardless of residency, will still require necessary funds.
  • Technology Fee — This fee contributes to the purchase, implementation, staffing and support of information technology that directly benefits students and the academic learning environment. The fee supports the D2L learning management system, wireless infrastructure on campus, Wired Office to troubleshoot and repair student-owned PCs, campus computer labs, smart classroom technology, internet connectivity, distance learning capabilities, and technology-based security systems. Additionally, technology needs have increased due to the pandemic. Investments have been made to enhance remote and in-person classroom capabilities, including those that will promote physical distancing. Recent classroom modifications include cameras and other enhancements, such as remote learning software. Lastly, investments have been made in network and Wi-Fi infrastructure to improve connectivity in the residence halls.
  • UPASS Fee — This fee is ultimately charged by the Milwaukee County Transit System for every undergraduate student. It is a flat fee that is not based on usage. This type of “pool” fee ensures the lowest rates possible for undergraduate students to conveniently utilize local transportation.

Why is the university waiving the UPASS Fee for some students?

The UPASS Fee is ultimately charged by the Milwaukee County Transit System. The university has reached an agreement with MCTS to waive the fee for the small population of international students who are unable to travel to the United States and the small population of domestic students who have chosen to study in a fully remote environment.

Why do I have to pay a UPASS Fee if I don’t use public transportation?

Our top priority is to test students, faculty and staff on campus who are symptomatic. Students will be assessed by Medical Clinic staff and be referred for testing when medically appropriate.

The UPASS Fee is ultimately charged by the Milwaukee County Transit System for every undergraduate student. It is a flat fee that is not based on usage. This type of “pool” fee ensures the lowest rates possible for undergraduate students to conveniently utilize local transportation.

If I have a fee or fees waived, when will I see the adjustment on my bursar account?

Students will see any fee adjustments after the end of late registration, which ends on Thursday, Sept. 3, 2020. The reversal will also be reflected on the student’s e-billing statement, which will be issued on Wednesday, Sept. 9, 2020.

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