Frequently Asked Questions - Health and Safety

Health and Safety

Expand all   |   Collapse all  

Are students being asked to quarantine in the residence halls?

In coordination with the Milwaukee Health Department, Marquette University has directed residents of Cobeen Hall to quarantine for 14 days effective at 11 p.m. Friday, Sept. 25. This is in response to a confirmed cluster of increasing COVID-19 cases among residents of the hall.

More information is available in Marquette Today.

Can my student quarantine at home instead of in the residence halls?

Students should NOT move out of the residence halls or leave town; they should quarantine in their rooms.CDC guidance suggests that students should not travel home during this two-week period. This is to protect you, your family, and the community. Staying where you are is the safest course of action. Again, DO NOT LEAVE CAMPUS — STUDENTS SHOULD QUARANTINE IN THEIR ROOMS.

If students choose to leave campusto quarantine, it must be only at their permanent address and they need to stay off-campus for all 14 days of the quarantine. They must provide proof of a negative COVID-19 test from a test date of Oct. 4 or later prior to returning from the 14-day quarantine. Students choosing to quarantine at their permanent place of residence must notify the hall director via 

Further, any student who chooses to leave campus must do so in a private vehicle—they should not take public transportation, including planes trains, buses, taxis, Ubers, etc. particularly, particularly across state lines.

Are students in quarantine who have in-person classes and labs expected to go to class online now? Starting when?

Residents of Cobeen Hall who have been directed to quarantine should email their professors as soon as possible to alert them that the student has been placed on quarantine and will be attending class remotely for the next 14 days. The 14-day quarantine for Cobeen Hall begins at 11 p.m., Sept. 25, 2020.

How will students get food/necessities?

The Cobeen Hall dining facility will be available to Cobeen Hall residents in quarantinefor carry out only. The Cobeen Hall dining facility will not be open to non-Cobeen Hall residents until the quarantine is lifted.   

Students with medical needs should call the Marquette University Medical Clinic at (414) 288-7174, or notify their Resident Advisor.

Are there mental health and counseling services available for students in quarantine?

Marquette is committed to ensuring our students receive the comprehensive physical, emotional and spiritual care they need during quarantine. The university is coordinating pastoral care, academic services such as virtual tutoring and mental health resources through the Counseling Center for Coben Hall residents in quarantine. More information will be shared with Cobeen Hall residents via their Marquette email.

I don’t live in Cobeen Hall, do I need to be tested?

Based on guidance from the Centers for Disease Control, testing for COVID-19 is currently recommended for people who have COVID-19 symptoms, people who have been in close contact with someone who has COVID-19, or those who have been instructed by a public health agency or health care provider to get a test.

For students not living in Cobeen Hall, the Marquette University Medical Clinic is currently testing symptomatic students and their close contacts. If you are currently experiencing symptoms of COVID-19 or have been in close contact with someone who has tested positive for COVID-19, please call the Clinic at (414) 288-7184 to schedule a free test on campus. The City of Milwaukee also provides community testing in areas around the city. More information is available on their website at https://www.impactinc.org/impact-2-1-1/testing/.

What happens after two weeks? If this looks like it will continue, why not just go to all online now like other universities have done?

We are taking the action of directing Cobeen Hall residents to quarantine in coordination with the Milwaukee Health Department, and in response to a specific, confirmed cluster of cases of COVID-19 among residents.

All Cobeen Hall residents who have not been tested for COVID-19 this week will be required to be tested the week of September 28. A follow-up email with the date, time and location for the testing is forthcoming. Residents will be contacted with an appointment time for testing. Residents who have had a positive test in the past 90 days will not be retested and do not need to be quarantined. Those residents must provide proof of a positive result.

Residents who test positive will be directed to isolate in university-identified isolation space. Violation of isolation or quarantine directives will result in university sanctions via the student conduct process and/or placed under an order by the Milwaukee Health Department.  

Why isn’t Marquette testing all students in residence halls or any asymptomatic students?

Based on guidance from the Centers for Disease Control, testing for COVID-19 is currently recommended for people who have COVID-19 symptoms, people who have been in close contact with someone who has COVID-19, or those who have been instructed by a public health agency or health care provider to get a test.

The Marquette University Medical Clinic is currently testing symptomatic students and their close contacts. If you are currently experiencing symptoms of COVID-19 or have been in close contact with someone who has tested positive for COVID-19, please call the Clinic at (414) 288-7184 to schedule a free test on campus. The City of Milwaukee also provides community testing in areas around the city. More information is available on their website at https://www.impactinc.org/impact-2-1-1/testing/.

What do I do if I am sick?

COVID-19 is spreading in our state and in our community. It is possible that you have been exposed and are experiencing the symptoms of COVID-19. If you are off-campus at the time you become sick, do not return to campus. Stay where you are and seek medical evaluation by calling your health care provider or your local health department.

If you are a student, and you become sick while at your permanent residence, stay home and seek medical advice by contacting your health care provider or your local health department. If you are in a residence hall or a campus apartment, stay in your room and seek medical advice by calling MU Medical Clinic at 414-288-7184. Do not go to class, work, or other public spaces until you receive advice regarding testing and isolation.

If you are an employee, stay home. Notify your supervisor and seek medical advice by calling your health care provider or your local health department. In Milwaukee County call 211 or visit the Impact 211 website for more information. Do not go to work until you receive advice regarding testing and isolation.

If at any time you are experiencing severe symptoms such as trouble breathing, persistent pain or pressure in the chest, confusion, bluish lips or face, or any other emergency call 911.

When can visitors return to campus after a positive test?

If the person was asymptomatic, then it is 10 days after a positive test. If the person had symptoms, then it is 24 hours fever free without fever reducing medication, improvement of symptoms and at least 19 days have passed since the onset of symptoms.

Where can students pick up their welcome kits?

Students living in residence halls had packs placed in their rooms.

Commuter and off-campus students in the colleges of Business, Education, Engineering, Health Sciences. Nursing and the Dental and Law Schools will receive them from the college or school.

Students can also pick them up at the AMU info desk or College of Arts and Sciences office in Sensenbrenner.

Where can I get more disinfecting wipes? Should I carry them with me to class?

Hand sanitizer and wipes will be available for individuals to clean their seats and work areas in classrooms. When a student is out of wipes, they can go to the Union, Library or their college office to get more. Students should bring wipes to class with them to disinfect seats and surfaces.

What is the university's testing strategy?

Marquette University’s testing strategy for SARS CoV-2, the virus that causes COVID-19, focuses on the need to provide efficient and reliable onsite testing to identify and isolate infected individuals and quarantine their close contacts to decrease transmission within our community. The university’s priority is to test symptomatic students and their close student/faculty/staff contacts and to encourage other symptomatic faculty/staff to get tested.

Developed by the Marquette Medical Clinic based on the best available epidemiological evidence, Marquette’s testing strategy rationale is summarized as follows:

  • Testing symptomatic students and their close student/faculty/staff contacts is the most effective and efficient way of identifying infected individuals and decreasing the transmission of the virus in the campus community. The university will use high sensitivity nucleic acid (NAAT) and PCR tests for diagnostic viral testing, which provides high accuracy results for symptomatic individuals.
  • While surveillance testing will not be routinely performed, there may be a need or desire at some point to routinely test certain asymptomatic individuals or groups to understand the prevalence of infection and/or prevent asymptomatic spread.
  • Currently, the medical team does not recommend mass surveillance testing of all students and/or faculty and staff upon return to campus. Mass testing gives one a measure of incidence at a certain point in time. However, one’s status can change rapidly within hours to days, so frequent repeated regular testing would be needed to truly identify and reduce incidence on campus.
  • Current state and national testing supply shortages present a challenge to providing the projected need of diagnostic tests and a barrier to the university’s ability to conduct any sort of mass testing.
  • Tests with lower sensitivities, such as antigen tests, are not the best options for diagnostic testing but could potentially play a role in mass surveillance testing if such testing is desired.
  • Specimen sources used for SARS CoV-2 testing show varying sensitivities due to the amount of virus at the site. Nasopharyngeal swabs are the gold standard and provide best specimen source for testing. Nasal swabs can be used with some methods of testing but may show a slightly lower sensitivity.

What do I do if I have been exposed to someone diagnosed with COVID-19?

COVID-19 is spreading in our state and in our community. It’s possible you might be exposed to someone with the disease. Public health contact tracers will notify you when this is the case. It is important to take their call so you can help prevent others from getting the disease. Marquette University will also be contacting those who have been exposed on campus by email and telephone.

If you have been exposed, you may be asked to quarantine for 14 days. This is important even if you have no symptoms due to asymptomatic spread of the virus. If you are not on campus at the time you learn of your exposure, do not return to campus. If at all possible, stay where you are for 14 days.

  • Stay home. This means do not go to work, school, or public areas. If you live with others, stay in one specific room and away from others in your home. You should use a separate bathroom if available.
  • Faculty, staff and students are asked to complete this form to voluntarily disclose whether they have been diagnosed with COVID-19, are presumed positive or have been exposed to the virus. This will aid in earlier identification of cases and allow efficient contact tracing and therefore decreased transmission.
  • Avoid sharing personal household items and eating, drinking, and cooking utensils
  • Monitor your symptoms. Check your temperature twice per day
  • If you develop symptoms:
    • Call your healthcare provider and tell them you were exposed and now have symptoms
    • In Milwaukee County call 211 or go to the health department website
    • If you are a student, call Marquette University Medical Clinic at 414-288-7184
  • If you have trouble breathing, persistent pain or pressure in the chest, confusion, bluish lips or face, or any other emergency call 911
  • If you must leave your home briefly, e.g. errands such as food, supplies, or essential medical appointments, wear a mask, keep 6 feet from others, avoid touching your face, wash your hands frequently, and avoid public transportation
  • If you live with others
    • Stay in one specific room and away from others in your home. You should use a separate bathroom if available
    • Avoid sharing all personal household items as well as eating, drinking, and cooking utensils
    • Sanitize your living space frequently
    If you do not develop symptoms, quarantine can end when it has been 14 days since the last day you were exposed. If you do develop symptoms and you are advised to isolate, the length of the isolation period will depend on when your symptoms improve including resolution of fever

What if I have an underlying medical condition or take prescription medications?

Some people are more likely than others to become severely ill with COVID-19 which can include hospitalization, intensive care admission, and ventilator support. People at increased risk include older adults and those with underlying medical conditions which include heart disease, lung disease, kidney disease, diabetes, cancer, sickle cell disease, hypertension, obesity, liver disease, or a weakened immune system. Certain prescription medications can also increase your risk. If you are taking any prescription medications by mouth or injections, discuss whether you are at increased risk with your health care provider.

A weakened immune system can result from an organ or bone marrow transplant, HIV, immune deficiencies, or medications used to treat other illnesses such as inflammatory bowel disease, arthritis, psoriasis and others. If you have a weakened immune system or take prescription medications, discuss your risk with your doctor so that a specific plan is in place if you are exposed or become ill with COVID-19. This plan would also include how you can contact the medical office that takes care of your specific medical condition.

If you are unsure if your medical condition or prescription medications increases your risk of serious infection, call your doctor’s office to discuss your risk. Also review what you can do to reduce your risk of exposure. In general, the more people you interact with, the more closely you interact with them, and the longer that interaction, the higher your risk of getting COVID-19.

What if I plan to travel by plane, bus, car, or train?

Travel increases your chances of getting and spreading COVID-19. Your chances of getting COVID-19 while traveling also depend on whether you and those around you take steps to reduce the risk. Airports, bus stations, train stations, and rest stops are all places travelers can be exposed to the virus in the air and on surfaces. If it is necessary to travel, take steps to protect yourself and others from COVID-19:

  • Wear a mask to keep your nose and mouth covered when in public settings
  • Avoid close contact by staying at least 6 feet (about 2 arms’ length) from anyone who is not from your household
  • Wash your hands often or use hand sanitizer (with at least 60% alcohol)
  • Avoid touching your eyes, nose, and mouth
  • Do not travel if you are sick
  • Do not travel if you have had a positive COVID-19 test in the last 10 days or if you are still sick
  • Do not travel if you have been exposed to someone diagnosed with COVID-19 and you have been advised to quarantine

What is the process for COVID-19 testing/screening/contact tracing/quarantines on campus?

  • All faculty, staff and students will be required to answer a series of daily screening questions prior to coming to campus using an online tool called “COVID Cheq.”
  • An on-campus testing center to provide free testing for symptomatic students and their close contacts is located in Coughlin Hall. The testing center is managed by the Marquette University Medical Clinic in coordination with the Marquette Department of Clinical Laboratory Science. As required by law, test results will be provided to the Milwaukee Health Department and State of Wisconsin.
  • For students living in residence halls, Marquette has identified rooms in residence halls and near campus to isolate infected students, and to quarantine close contacts, as needed. Students living in off-campus housing will be able to request quarantine or isolation space from the university if their current living situation does not allow for such space. Families are encouraged to discuss their plans in case of quarantine or isolation of the student is required.
  • Faculty, staff and students are asked to complete this form to voluntarily disclose whether they have been diagnosed with COVID-19, are presumed positive or have been exposed to the virus. This will aid in earlier identification of cases and allow efficient contact tracing and therefore decreased transmission.
  • To provide transparency around the number of faculty, staff and student COVID-19 cases on or near campus, the university has launched a coronavirus dashboard that is updated weekly, consistent with local government updates.
  • Free COVID-19 testing is currently available to employees (and their families) who are enrolled in Marquette’s medical insurance plan through UMR. There is also testing available for those who do not have Marquette’s medical insurance. Specific details regarding testing, including which tests are covered and how to request a test, is available on the COVID website.

What is COVID Cheq?

In addition to the various health and safety measures already in place to mitigate the risk of COVID-19, and out of concern for our campus community, all faculty, staff and students will be required to answer a series of daily screening questions prior to coming to campus using an online tool called “COVID Cheq.” The tool will also be utilized to help with contact tracing.

It is essential that we all make it a priority to complete a daily COVID symptom check, which includes taking your temperature and answering the COVID Cheq questionnaire before coming to campus. Both actions will help with early detection and reduce the spread of the virus on campus. When you complete the daily symptom check, you are being the Marquette difference — protecting yourself and others on campus.

For questions about COVID-19, please contact your health care provider or call 211 for the Milwaukee Health Department. If you still have questions, you can call the MU Medical Clinic at 414-288-7184.

I've been told I need to "quarantine" or "self-isolate." What exactly does that mean?

For students living in residence halls, Marquette has identified rooms in residence halls and near campus to isolate infected students and to quarantine close contacts, as needed. Students in quarantine will remain so for 14 days. Those in isolation must remain until symptom free for 24 hours and at least 10 days since the onset of symptoms have passed.

On average, an infected individual remains in isolation for 2 to 4 weeks. Local students may choose to return to their family’s home to quarantine or isolate. A process has been developed with the Office of Residence Life and University Apartments for such cases and to ensure students receive meals and counseling or spiritual services.

Students living in off-campus housing will be able to request quarantine or isolation space from the university if their current living situation does not allow for such space. Families are encouraged to discuss their plans in case their student is required to quarantine or isolate and space is not available on campus.

Faculty and staff needing quarantine or isolation would not be housed on campus, rather they would quarantine or isolate at home.

More detailed information on quarantine and self-isolation is available in the Step Four Recovery Plan.

What is the process if a student tests positive for COVID-19?

For students living in residence halls, Marquette has identified rooms in residence halls and near campus to isolate infected students, and to quarantine close contacts, as needed. Students living in off-campus housing will be able to request quarantine or isolation space from the university if their current living situation does not allow for such space. Families are encouraged to discuss their plans in case of quarantine or isolation of the student is required.

I've seen a large gathering of people who are not wearing masks, per university policy. What should I do?

For immediate response to a gathering (10 or more), please call the Marquette University Police Department non-emergency line at (414) 288-6100. Please note, MUPD does not respond to calls of one or two people not wearing masks. The Marquette University Police Department has created an educational flyer that will be distributed when officers are dispatched to a party or gathering, and the officers will have additional masks on-hand that will be distributed to attendees. Students who host these parties are in violation of the Marquette Student Code of Conduct, and they will be subject to disciplinary action based on that policy.

How will the campus community be notified of cases on campus?

There is a public dashboard on the COVID-19 website that shows total cases and weekly results on/near campus.

How will mask-wearing be enforced? Will students receive masks and education on best practices for reducing the spread of coronavirus? Will faculty and staff receive masks?

We will expect all members of our community to commit to the Community Pledge and Community Standards that outline a new social contract we are all expected to follow to keep each other safe. Mask wearing is a part of that. We hope our students help each other reinforce the need to wear cloth face coverings or disposable masks to stop the spread.

All students living locally, whether on-campus or off, will receive a welcome back kit that will include a mask, a thermometer and hand sanitizer.

All students will also be required to complete an online COVID-19 education module before the start of the semester. This applies to students who have already been back on campus for instruction or student employment.

To supplement employees’ personally owned cloth face coverings or disposable masks, the university will provide a Marquette logo cloth face covering to all faculty and staff.

Will temperatures and health surveys be taken/administered to all when entering into a building?

Symptom checks will be administered each day before an employee comes to campus. Temperature checks will not be administered upon entry to each building.

Will faculty be required to wear cloth face coverings or disposable masks while teaching?

Yes, faculty will be expected to follow Marquette and City of Milwaukee guidelines and to wear a cloth face covering or disposable mask while in any indoor public space.

Will there be an option to use face shields instead of wearing a cloth face covering or disposable mask?

Face shields cannot be used in lieu of a cloth face covering or disposable mask. It does not contain a cough or sneeze and does not protect others.

How will we ensure that students are wearing their cloth face coverings or disposable masks in classes?

We will expect all members of our community to commit to the Community Pledge and Community Standards that outline a new social contract we are all expected to follow to keep each other safe. Mask wearing is a part of that. We hope our students help each other reinforce the need to wear cloth face coverings or disposable masks to stop the spread.

All students living locally, whether on-campus or off, will receive a welcome back kit that will include a mask, a thermometer and hand sanitizer.

All students will also be required to complete an online COVID-19 education module before the start of the semester. This applies to students who have already been back on campus for instruction or student employment.

To supplement employees’ personally owned cloth face coverings or disposable masks, the university will provide a Marquette logo cloth face covering to all faculty and staff.

Do students need to isolate when returning to campus if from out-of-state? If so, for how long?

Not at this time. We will look to local guidance as we move closer to opening.

Will someone be checking on quarantined students who are sick?

Any student who is ill will have access to speak to a nurse if needed. We will also work with Residence Life RAs and Hall Directors who can offer assistance.

Will students have to do screening questionnaires?

Yes, anyone planning to be on campus will be required to complete a screening survey.

Are there guidelines in place for travel

Wide-based community spread of SARS-CoV-2, the virus that causes COVID-19, continues throughout the United States and many other countries. Travel anywhere outside one’s own community, domestically or internationally, increases risk of contracting the virus. It is recommended that all non-essential travel be cancelled or postponed at this time.

If travel is necessary, please read the Marquette University Travel Guidance.


All Frequently Asked Questions