Frequently Asked Questions

FAQs from the Town Hall Meetings

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What support is in place for international students at this time?

International students should contact the Office of International Education. They will be able to answer questions and offer information for international students.

I’m an international student who needs to live on-campus this summer. Whom should I contact?

Students whose circumstances require them to return to their on-campus residence should fill out this form so that we can communicate directly with them about proper protocols and provide appropriate support. It is not our intention to make blanket decisions without taking into account students’ unique circumstances.

If we can only gather in groups of 50, how will commencement work?

Any of our plans may need to change based on government and health official guidelines, so we ask for your continued patience and flexibility. If future guidance requires a different action, the safety of our students, faculty and staff will be the most important factor in our decisions. Please visit Marquette’s COVID-19 website for more information or to submit a question.

Are there modifications to the vacation policy?

Employees can continue to request vacation time with supervisor approval. Remote or on-campus workers need time away or time to unplug from work. The current university vacation policy has not been changed. Employees in a paid status continue to accrue vacation. Non-exempt employees will continue to accrue vacation until their yearly maximum is reached. Exempt employees will need to use vacation time prior to June 30, 2020 and the new fiscal year vacation allotment will be loaded into vacation banks on July 1, 2020. Any changes to the vacation policy are cost prohibitive and not financially viable at a time when the university’s resources are already limited.

Do we still plan to host the DNC?

Yes. The DNC is planned to take place in Milwaukee the week of August 17. Marquette will honor all residence hall and event space commitments that were previously agreed upon. For more information, please visit the Convention website.

Who do we notify if we have underlying medical conditions?

Employees with a disability, as defined by the Americans with Disabilities Act (ADA), or an underlying health condition who may be at increased risk of illness due to COVID-19, as defined by the CDC, cdc.gov/coronavirus/2019-ncov/hcp/underlying-conditions.html, can submit a request for temporary alternative work arrangements by submitting the COVID-19 Temporary Alternative Work Arrangement Request Form. Full documentation via the Medical Information Form is required in order to assess eligibility (except in the case of age). Any medical information provided to HR will be kept confidential per HIPAA. The availability of temporary alternative work arrangements will be based on college/business needs of the university, and in consideration of the essential functions required for specific jobs/positions. Temporary alternative work arrangements may or may not be fulfilled as requested. All arrangements will be made for a specified duration and will be periodically reassessed to ensure ongoing effectiveness and the ability to provide essential services to our students and university community.

What flexibility will parents of school aged children have if we reopen before the elementary/middle/high schools do?

The availability of temporary alternative work arrangements will be based on college/business needs of the university, and in consideration of the essential functions required for specific jobs/positions. For consideration, an employee should complete the COVID-19 Temporary Alternative Work Arrangement Request Form. Any approved arrangements will be made for a specific duration and will be periodically reassessed to ensure ongoing effectiveness and the ability to provide essential services to our students and university community. Alternatively, an employee may choose to use accrued vacation hours or their floating holiday if the work area is able to accommodate their absence from work. If the employee’s vacation/floating holiday balance has been exhausted, and/or if the work area is unable to accommodate their absence from work, the employee may request an unpaid leave of absence.

Can you share the prayer Dr. Xavier Cole read at the first Town Hall?

A Prayer for Peace During COVID-19 is available on the university’s Faith website.

How will Marquette address the health and safety of its faculty, staff and students when they return to campus?

The university’s Recovery Plan calls for detailed protocols to protect everyone’s health and safety, including, but not limited to enforced social distancing practices, masks and other personal protective equipment, screening and testing procedures, strict visitor policies, regular and deep cleaning of facilities and equipment, etc. More specific information will be released to the Marquette community as the Recovery Plan is developed further.

If we go fully online for fall, will tuition be prorated?

As announced in April, Marquette University intends to resume campus operations this fall if governmental and medical authorities say it is safe to do so, and we are carefully developing our Recovery plan in ways that align with local and state guidelines.

Will the academic schedule change for fall?

Yes, a revised Academic Calendar was announced on Friday, May 15, in Marquette Today.

If a student can’t return in the fall due to financial hardship, is that a withdrawal?

The university encourages any student facing financial hardship to contact the Office of Student Financial Aid before making any withdrawal decisions. There are opportunities for financial assistance through the CARES Act, the Bridge to the Future Fund and a Federal Supplemental Education Opportunity Grant. Students should call Marquette Central at (414) 288-4000.

Can undergrads return to working in labs after the stay at home order is lifted?

Laboratory availability and occupancy is addressed in the university’s phased Recovery Plan. More information will be shared when it is available.

I don’t feel comfortable coming back to campus when my job can be done remotely — will I have to prove an underlying medical condition to be approved to work from home?

The health and safety of our university community is our top concern. Our medical and COVID-19 response teams have worked to ensure we are in compliance with all federal, state and local requirements to make sure proper health and safety procedures are in place. Employees should address their specific concerns based on medical guidance with their supervisor. Employees may contact their department head if they believe that their concerns are not being addressed.

Will the president and provost take pay cuts to help offset the financial losses from refunding a half semester of room and board?

President Lovell and Provost Ah Yun decided in April to each take an indefinite reduction in pay of approximately 10%. They have also both made donations to students scholarships through avenues such as the Bridge to the Future fund.

Student organizations and campus departments are looking to continue with their event planning. Could you speak to what campus events may look like in the fall? Will served dinners or receptions for 300+ guests even be an option? What type of guidance should we be providing? Will lectures and events that were open to the public resume in the fall 2020 or spring 2021 terms?

As was shared in April, the university hopes to be open for face-to-face classes and a residential learning experience in fall 2020. We will continue to monitor and adhere to medical and government guidelines on gathering limits as it relates to lectures and events. We may have to do a combination of smaller, in-person events and larger virtual events.

Will there be fall sports?

The BIG EAST has also announced the formation of a conference-wide COVID-19 Task Force to provide guidance and develop recommendations to assist member schools in safely resuming and conducting athletics activities. In addition, the conference announced plans for a regionalized scheduling model for conference play in fall 2020. The changes were approved by the league’s Directors of Athletics. Learn more at Marquette Today

Will the social distancing guidelines require that classrooms – especially larger lecture halls – be better ventilated?

Our facilities meet codes for ventilation requirements and additional cleaning protocols will be in place, so we do not anticipate additional ventilation requirements at this time.

What will happen to students that get infected from COVID-19? Will they be ordered to stay in their residence halls/off campus housing? Will they be isolated in a separate building with other COVID-infected individuals?

We are currently identifying quarantine and isolation spaces for students who will need to quarantine due to coronavirus infection.

Will reception desks have plexiglass shields installed for added protection?

We are exploring multiple options, including the potential use of plexiglass as appropriate for spaces with a greater level of human contact.

When will the Child Care Center re-open?

We expect to reopen the Child Care Center as more of campus returns to work in accordance with the phased return plan. There will likely need to be new protections in place, and we may not be at full capacity if there continue to be restrictions on the number of children and staff that are able to be in the center at one time.

Will students and families be required to work with staff in small offices and conference rooms?

We’re looking at a variety of safety measures, including having meetings virtually, using partitions, wearing masks, undergoing new sanitizing procedures and social distancing.

How will classroom space be cleaned between classes? Do we have the adequate facilities staff to do this?

As we move through Step 2 of the phased return to campus, routine cleaning will commence and will include daily cleaning of restrooms, wiping down of surfaces, collection of trash in break rooms and rotational work such as spot dusting, office trash collection and floor care. There will also be additional cleaning as a result of COVID-19. This will be informed by CDC best practices, including cleaning and disinfecting frequently touched surfaces, such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks.

What special precautions will be taken for clinics?

Even before COVID-19, clinics had more stringent cleaning procedures, and that will continue. This will be informed by CDC best practices, including cleaning and disinfecting frequently touched surfaces, such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks.

Will there be restrictions placed on student organizations in regard to holding events in the Fall?

Yes. What those restrictions will look like is still unclear, but we will follow local and state guidelines regarding large group gatherings.

What is the status of the library? Is there any plan for curbside or other kinds of service being provided this summer?

The library has been scanning and sending materials, and the library dean is working on reopening in a phased approach this summer as the need for library resources increase.

Has any thought been given to where students will go in-between classes? Especially those who don't live on-campus and cannot readily go home while waiting for their next class?

The Alumni Memorial Union, Raynor Library and other common indoor and outdoor spaces will be open. Students will need to maintain distancing protocols.

Will the Brew Bayous be open? Will university dining halls offer to-go options, or will in-person dining be the only option?

These conversations are just beginning, but we are working closely with Sodexo, our dining services partner, and expect to see changes including reduced seating in most units, additional seating areas added (where possible and especially during peak times), online ordering and increased take out/grab-n-go options.

Will early move-in be an option for students this Fall?

There will not be early move-in this fall.

Will students with serious underlying health conditions be provided accommodations, for example, taking online courses?

Yes. Students with underlying health conditions should contact their advisors and faculty to address this.

Will the CDC provide guidelines specifically for universities?

Yes. The CDC published a list of guidelines, called “Considerations for Institutes of Higher Education.” You can view these guidelines on the CDC website.

What are the plans for conducting contact tracing on campus and what benchmarks will be used to assess if our protocols are effective?

We are currently working through testing protocols and contact tracing. We are working to have onsite testing, and we will work in coordination with the local health departments for contact tracing. In addition, we are looking at several potential ways to help with tracing including a potential app, card swipes, attendance in classes, seating charts and more.

What is the plan for testing students during the fall semester?

We are currently in the process of evaluating testing options and are working to have on-site testing capabilities.

Can Marquette as an institution secure COVID-19 tests specifically for students and faculty upon return to campus?

We are currently in the process of evaluating testing options and are working to have on-site testing capabilities. We’ve identified the technology to be able to test on campus and are looking at the support and resources we will need. We’re also looking at our process for contact tracing and hope to be provided with guidance from the CDC and local medical authorities. If a member of the Marquette community tests positive, we will have quarantine procedures in place to limit the spread.

Has Marquette put together a Code of Conduct for violation of school policies related to Covid-19?

A revised Code of Conduct and social contracts are in the development and consideration phase. Cloth facial coverings and social distancing will be required.

If someone tests positive, will they need to quarantine?

If someone tests positive, they would need to be isolated. Their close contacts will need to be identified through contact tracing and will need to be quarantined.

How will we handle visitors who refuse to wear a mask?

Masks will be mandatory for anyone who comes to campus.

Other schools have eliminated their fall breaks. Do we plan to do the same?

Yes, we shortened midterm break to one day. More information can be found in the 2020-21 Academic Calendar.

How is MU Career Services Center (or COE Industry Relations) planning to adapt to the job market amidst COVID-19?

The Career Services Center is currently offering virtual appointments. Please contact them for more information.

Does Marquette plan to resume graduate research?

A phased approach to increasing in-person research activity has been approved for laboratory-based activities, field work and work involving human research participants. The Office of Research and Innovation has full plan details and guidelines for ramping up research.

Who ultimately decides which classes are online and which ones aren't and what should we be doing right now to prepare for that?

We are reviewing room capacities with social distancing measures in place in order to build a campus-wide strategy.

Is Upward Bound going to be on campus this summer or will it be virtual?

Upward Bound will be virtual this summer, along with EOP programming.

Is it possible to equip the classrooms with cameras for faculty to record their sessions for ill students at home?

This is being considered for some of larger lecture halls. We are also looking at space considerations and making determinations on holding larger lectures in places like the AMU Ballrooms where we can implement social distancing.

I am scheduled to teach classes with more than 50 students. How will class sizes be handled in terms of in-person teaching?

We will likely reduce the size of our in-person classes and may have larger lectures in an online format with smaller, in-person discussions. We are also looking at alternative spaces and are working with Facilities Planning and Management on alternative classroom options.

If I want to keep teaching my course online instead of coming to campus because I am uncomfortable with the idea of returning to campus, will I have that option?

Our goal is for classes to be on-campus in the fall, as that is how we can best deliver a transformative Marquette education. We’re also hearing from our students that is what they strongly prefer. We will work with medical and government authorities to have the proper procedures in place to control and mitigate the spread of coronavirus.

How are potential course cancellations for fall going to be handled and how will this affect VAP/participating faculty contracts?

We need to wait to make those decisions until we have the numbers for the incoming class and know about summer melt. The trend we’re seeing across the country is that the incoming class will be smaller, and we likely will need to make some adjustments to account for that. At the same time, we’ll likely need to hold more and smaller class sessions to account for social distancing.

Does externally-funded research have potential of helping the university's revenue?

Externally-funded research is important to the operation of University, but it is not at a level high enough to provide significant relief to our current fiscal challenges.

Will tenure offers or tenure track positions be affected?

All tenure-track faculty have been given an extra year if their progress was slowed.

If we have opportunities to partner with other universities, how quickly can those partnerships be established?

We are actively working on partnerships with several other universities, and things have been progressively positively. We hope to be able to announce new partnerships this summer.

With the new guidelines, will students need to re-enroll in courses?

We do not anticipate that students will have to re-enroll. We’re working to meet space needs with the current schedule. If needed, we may expand the schedule to evenings and weekends.

In lab classes, are there recommendations on PPE for the lab instructors as generally social distancing will be quite difficult?

Yes, lab instructors are working with the recovery team, facilities, deans and medical teams to determine how to implement social distancing and PPE needs.

Typically after missing a specific number of classes students are dropped from a course. Will exceptions be made for students who are diagnosed with COVID during the school year? What steps will be taken to not penalize the sick students both academically and in university standing?

We are currently working through this matter in order to find the appropriate balance of instruction and health measures. We do not want sick students or employees coming to campus.

Will housing and tuition be prorated due to the academic calendar changing?

We intend to resume campus operations this fall if governmental and medical authorities say it is safe to do so, and we are carefully developing our Recovery plan in ways that align with local and state guidelines. The changes to the Academic Calendar were made in order to allow students to have an on-campus experience, and the current tuition and housing costs reflect that experience. Meal plans will change to reflect the changed calendar.

How are you keeping the furloughed members of campus informed?

Recordings of the Town Hall Meetings are published on the university’s coronavirus response website, and the website also has a number of resources and frequently asked questions that furloughed employees can access. In addition, HR sends emails to furloughed employees to keep them informed.

What does ELT stand for?

The ELT is the university’s Executive Leadership Team which includes President Lovell, Provost Ah Yun and Senior Vice President and Chief Operating Officer Joel Pogodzinski.

How will MU accommodate employees who are at significant risk from COVID-19, but whose situations might not rise to the level of an ADA disability?

The university’s Recovery Plan includes a COVID-19 focused human resources policy. Employees who feel uneasy about their risk of contracting COVID-19 should address their specific concerns based on fact — not just a generalized fear of contracting COVID-19 — with their supervisor or HR. Employees with an underlying health condition that may increase the risk of illness due to COVID-19 can submit a request for an accommodation under the Americans with Disability Act.

When do the furloughs end for employees who are currently furloughed?

Furloughed employees will be recalled to work as part of the phased recovery plan as areas of campus operations resume and sufficient on-campus work exists.

Has senior leadership pledged to take a pay cut to alleviate the economic strain being felt by the university and its members?

President Lovell and Provost Ah Yun decided in April to each take an indefinite reduction in pay of approximately 10%. They have also both made donations to students scholarships through avenues such as the Bridge to the Future fund.

Will special flexibility be provided to employees with young children at home and no available childcare options due to school and summer camp closures?

The availability of temporary alternative work arrangements will be based on college/business needs of the university, and in consideration of the essential functions required for specific jobs/positions. For consideration, an employee should complete the COVID-19 Temporary Alternative Work Arrangement Request Form. Any approved arrangements will be made for a specific duration and will be periodically reassessed to ensure ongoing effectiveness and the ability to provide essential services to our students and university community. Alternatively, an employee may choose to use accrued vacation hours or their floating holiday if the work area is able to accommodate their absence from work. If the employee’s vacation/floating holiday balance has been exhausted, and/or if the work area is unable to accommodate their absence from work, the employee may request an unpaid leave of absence.

With the change in the fall semester ending earlier and the spring semester starting later, will there likely be another round of furloughs during December-January or a variation of furlough weeks across staff and faculty as a means of saving additional money?

The academic calendar has been taken into consideration in our known enrollment risks. That said, any additional campus disruption or a move to remote learning would create additional risk for the university and may result in further cost-saving measures.

If staff wish to work from home indefinitely/until spring 2021, is that an option?

We plan to return to campus in the fall, and departments will be phased into returning. At this point, we’re not expecting indefinite work at home arrangements. As we progress through the different phases of the recovery plan, there will be more information coming about how and when different areas will return.

Are new policies/procedures being developed for the Fall 2020 semester for undergraduate student employment? Do we anticipate financial hurdles to affect the employment of undergraduate students, similar to what happened during this Spring semester?

Very generally, the reduction in student employment was linked to health and safety and non-essential work, or work that no longer existed. As that work returns as we return to campus, we expect that student employment will exist.

Will tuition remission for faculty dependents be affected?

With the unprecedented risks we are encountering, all actions are on the table for consideration. That said, we do not anticipate adjusting this policy in the short-term.

Will some employees continue working from home as a way to save money?

Employees who are working from home continue to receive their wages, and are not a cost savings measure. Those employees who are furloughed will return to work (virtually or on campus) when their work returns.

Would the 403b suspension be temporary?

Yes. We expect any short-term actions to be temporary in nature. We will continue to monitor our unknown risks which have the potential to adjust our plans as we go forward.

Have you considered adjusting work schedules where possible rather than just reducing wages?

Yes, we are considering all potential actions including adjusting work schedules.

If wages are cut, will those cuts be permanent?

If a wage reduction strategy is employed, the expectation is that they will be temporary in nature. As we navigate the changing environment, any unknown risks that arise may impact the timing and depth of those reductions.

Are mandatory, across-the-board furloughs being considered?

Several potential actions are being considered and will be finalized and communicated in June, including furloughs and wage reductions.

President Lovell and Provost Ah Yun have taken voluntary furloughs. Will athletics leaders also be taking a pay cut?

For any future financial actions that need to be taken by the university, athletics will also be impacted. This will include coaches and administrators.

If salary cuts or reduced retirement contributions are considered, will it be possible for employees to choose between them?

As we consider the various options to manage our risk, we don’t anticipate individual options being available. We have been gathering feedback on options from deans, vice presidents, Academic Senate and others.

Are buyouts for those close to retirement being looked at?

This strategy is on the table, however the last time this was modeled it did not result in university gains.


All Frequently Asked Questions

Campus Housing

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When will I get my room assignment?

Room assignments for incoming first year students will be sent out on July 6.

How is the Office of Residence Life mitigating risk of spreading the virus in the residence halls and university-owned apartments?

We have de-densified our halls and measured residence hall room spaces to ensure that there is at least 12 feet of space head to head when students are in their shared room spaces. We also have designated quarantine spaces for students who test positive for COVID-19. We are honoring apartment leases as signed.

Additionally, as part of living in a community, we all have a responsibility to care for each other. This means every student also plays an active role in following guidance from Marquette University and the Wisconsin Department of Public Health. This includes (but is not limited to) respecting physical distancing, monitoring your symptoms, washing your hands regularly, and wearing cloth face coverings in public areas.

Will I be required to wear a mask in my residence hall or university-owned apartment?

In order to protect all on campus and allow us to operate in person, cloth face coverings will be required in all public spaces and common areas on campus.

When can I move in?

For university-owned apartments: Marq leases begin on August 1st. Campus Town East, Campus Town West, Gilman, Frenn, and McCabe leases begin on August 16th. We will be facilitating move-in times for the apartments to help ensure physical distancing during the move-in process.

For residence halls: On July 6th, you will be sent a link to sign up for a move-in time. Please note that move-in is spread out across multiple days to help ensure physical distancing during the move-in process. Please wait to sign up for a move in time prior to making travel arrangements.

Will students need to move out between the fall and spring semesters?

You can leave your belongings in your residence hall room during this time. However, we are encouraging students to only bring the essentials in order to ensure de-densification and spacing remain in each room.

Leases are honored for the entire leasing period for students in university-owned apartments.

What should I bring with me when I arrive to campus?

Please reference the Arrival Survival Guide. Note that due to COVID-19, we are asking students to remember to bring cloth face coverings and personal cleaning supplies to help mitigate the spread of the virus. Additionally, we will not be allowing large furniture items such as couches or futons this year to allow more space in the residence hall rooms for physical distancing.

What will community development look like in the residence halls?

We are in the process of planning physically distanced community building opportunities throughout the year. RAs will continue to facilitate floor meetings and 1:1 conversations with residents in a physically distanced/virtual manner as appropriate for the setting.

Is the two-year on-campus living requirement still in place?

The university still has a two-year on campus living requirement. You can submit a housing exemption request by completing the form available on the Residence Life website: https://www.marquette.edu/residence-life/documents/marquette-housing-exemption-form.pdf

Once it is completed, you can scan/take a photo of the completed form and email it to orl@marquette.edu to be processed. Please note that exemptions to this requirement are extremely rare and would likely be denied and reviewed by our housing appeals committee.


All Frequently Asked Questions

Travel

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I recently traveled to an area that qualifies for self-quarantine. What is the guidance on self-quarantining?

The Wisconsin Department of Health Services is recommending that any faculty, student or staff who has traveled internationally WITHIN THE PAST 14 DAYS MUST SELF-QUARANTINE for 14 days, less the number of days since they arrived home. For instance, if you returned from one of these areas 10 days ago, you must quarantine for 4 days. Students and parents who fit this criteria should not come to campus to retrieve belongings.

Any employee who is self-quarantining should notify their supervisor and Human Resources.

How does this policy impact study abroad programs?

At this time, the Office of International Education does not plan to cancel study abroad outright. Visit the education abroad health and safety website for study abroad related coronavirus information.

I have paid for a plane ticket/mode of transportation to return to Milwaukee after spring break. Will Marquette be reimbursing me for lost travel costs?

We appreciate your frustrations. Please check with your airline or travel provider — most are making accommodations at this time.

Are there restrictions on travel for work-related purposes?

All university travel is suspended for the rest of the fiscal year, through June 30.


All Frequently Asked Questions

Classes and Tuition

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Does the extension of remote learning through the end of the semester include final exams? How will final exams be administered?

Remote learning is extended through May 10, the end of the spring semester. This includes final exams, which will be taken online or through a remote learning method determined by instructors. The Office of the Provost will provide logistical information on remote final exams to faculty as soon as possible. A remote learning website has been created as a resource for students.

Has the withdrawal deadline been extended?

Yes, for the spring 2020 term, the deadline for students to withdraw from courses with a grade of “W” has been extended until the last day of classes, May 1.

How do I return my textbooks?

As in-person classes have been suspended until the end of the semester and through the Summer, the Book Marq would like to provide instructions and other information on how you will return any textbooks you have rented for the Spring 2020 semester:

Since the bookstore is closed to the public, all rented textbooks will need to be shipped back and received by the Book Marq by June 16, 2020. Emails will be sent reminding you of this due date, along with a link to retrieve ONE FREE UPS shipping label to use when shipping these returns. If you have any trouble accessing this link in the email, please use the following link on our site using Google Chrome: https://marquette.bncollege.com/shop/marquette/page/rental-book-return. You will need to enter your order number and email address to retrieve your shipping label. Your order number will be included in scheduled emails that will remind you to return any rented textbooks.

In order to ensure you receive the emails from the Book Marq, please check and make sure that these messages are not going to your spam folder.

IMPORTANT: Please take note of your UPS Tracking Number before shipping your books back to the Book Marq. In order to avoid any damage to your books, please place in a plastic bag, then in a box with packing material so there is no shifting possible.

Textbook Buyback
Since the Book Marq is closed to the public until further notice, we will be unable to purchase books from students. We apologize for any inconvenience this may cause during these challenging circumstances. As the situation improves, we will resume this service as soon as it is safe for both students and bookstore staff.

If you require any assistance or have questions, please contact the Book Marq by email at sm8338@bncollege.com.

Will the extension of remote learning have any effect on HLC or other accreditations?

The Provost’s Office, deans and department chairs have taken great care to ensure that the academic experience we are delivering remotely will fulfill accreditation requirements.

I have a clinical requirement for my program. How will I complete this requirement?

Deans of colleges where students are engaged in hands-on clinical experiences will be in touch with students to discuss next steps.

Are classes canceled?

Remote learning is extended through May 10, the end of the spring semester. This includes final exams, which will be taken online or through a remote learning method determined by instructors. Deans of colleges where students are engaged in hands-on clinical experiences will be in touch with students to discuss next steps. A remote learning website has been created as a resource for students.

Will in-person classes resume in the fall?

Marquette University intends to resume campus operations this fall if governmental and medical authorities say it is safe to do so, and we are carefully developing our recovery plan that will lead to a safe, phased approach to reopening the campus in accordance with medical and government guidelines. Important to that recovery plan is how we address the 2020–21 Academic Calendar.

More information about Fall and Spring 2020-21 terms can be found on Marquette Today.

Will tuition be refunded?

At this time, courses remain active through May 10. We will make a determination on any tuition refunds should courses be canceled.

Will I get a room and board refund?

Students who are spring residence hall residents will receive a 50% credit to their Bursar account, which can be used for future tuition, room and board. Some exclusions apply; those students will be contacted separately. For those students who stayed in our residence halls after Spring Break, the credit will be prorated based on length of time living in the residence halls.

The remaining meal balance for Loyalty 50 plans will be credited to students’ Bursar accounts. Individuals who would like to keep their plan active or donate their remaining meals to students facing food insecurity should email orl@marquette.edu by March 27. Students who have an Anytime Meal Plan will receive a 50% credit to their Bursar account. Individuals who would like to keep their Anytime Meal Plan active should email orl@marquette.edu by March 27.

The goal is to have room and board credits processed by April 3.

I would like to donate my room and board credit back to the university for students who have financial hardships. Can I do that and how?

At the request of some of our Marquette parents, families may gift a portion or all of their room and board credit to support Marquette’s Bridge to the Future Fund to assist students experiencing unexpected financial need. Families who wish to support Marquette in this way can contact Missy Egelhoff at melissa.egelhoff@marquette.edu or 414-288-6774 by March 27. All gifts, regardless of size, will help Marquette University to ensure that our students have the resources they need during this challenging time. Thank you for your consideration.

Will I receive a refund for my student fees?

No, student fees will not be refunded.

Will I receive a parking refund?

Students: All students with commuter parking permits will receive a refund for 50% of the semester parking expense. Students with 24-hour parking permits must email the Parking Office by March 27 if they wish to cancel their parking permit and retrieve their car from campus by April 1 to receive a 50% refund. If students cancel their permits and remove their cars after April 1, the refund will be prorated.

Faculty and staff: The university will suspend collection of parking fees for those who pay to park in a campus parking structure or surface lot for the month of April, which will be reflected in April pay periods. The university will continue to assess parking as the situation evolves.

When will diplomas be mailed to students?

The university intends to mail diplomas in June, barring any unforeseen delays in grading stemming from the shift to remote learning.

How does this affect Summer Studies?

Marquette’s robust Summer Studies program, which features a broad array of course options, will continue this summer. However, due to COVID-19, all 2020 Summer Studies undergraduate courses will be offered online to ensure that students can continue their studies from the safety of their homes. Students currently registered for on campus summer classes will be contacted and advised about switching to an online class.

Enrollment for Summer Studies is currently open. Summer Session 1 runs May 18 through June 27, and Summer Session 2 runs July 6 through Aug. 15.

Currently, 140 course sections are scheduled in a full, online modality. More will be added in the next few weeks. Students are strongly encouraged to register for Summer Studies to continue their education.

Summer Studies undergraduate courses are less expensive than classes in fall and spring, and with plenty of online options, students can study from home and reduce their costs even more. Students are encouraged to contact their advisers to identify the best class options for them.

Learn more at marquette.edu/summer-studies.

When will we be able to register for fall classes and housing?

Fall registration will begin April 6 for all undergraduate and graduate students. Students will receive new registration times by March 25. The fall university housing deadline will also be delayed; students will receive more information in the coming weeks.

I am a university instructor and do not currently have access to a laptop or the ability to create remote instructional materials. What arrangements will be made for me?

During the week of March 15, faculty will receive training in online course deployment and will be working to develop a plan for moving instruction online. It is recommended that faculty work on campus and use campus resources to produce their online curricula and to host synchronous (i.e., all students and the instructor are online at the same time) courses. If working on campus is not an option, applications used for online learning can be accessed from a personal computer. IT Services has a dedicated website with technical resources for working remotely.

How does this affect students studying at the Les Aspin Center in Washington, D.C.?

Les Aspin Center students have the option to remain in Washington, D.C., in Aspin Center housing. Students who wish to leave will be allowed to continue the academic portion of the program, and faculty will create a distance learning model for them. Students will work in their internships to the degree that is feasible. Students who want to stay will need to sign a statement agreeing to this situation. Should the situation in Washington, D.C., worsen from a public health perspective, students will be sent home.

Will Federal Work Study students continue to be paid?

Per U.S. Department of Education guidelines, all Federal Work Study students will continue to be paid during this time.

What things are being taught to faculty and staff in order to move all in person staff materials to online?

Led by Dr. John Su, vice provost for academic affairs, and Dr. David Schejbal, chief of digital learning, a team of experts from IT Services and across campus is helping faculty members understand how to use D2L and how to move their courses to that modality. In-person and remote training sessions will be held throughout this week; to aid in social distancing, remote trainings are encouraged. Faculty can access trainings in person, through Microsoft Teams or review recorded help sessions.

What programs will be used to ensure learning still happens?

D2L and Microsoft Teams are the designated software for campus. The university owns a Microsoft Teams license and students have had access to this app for the past year. As such, we did not want to introduce a new app so that we may maintain a consistent experience. Further, Microsoft Teams is more network friendly and provides options for students and faculty to adjust the instructional experience “on the fly” to ensure a greater quality experience.

The university asks for everyone’s patience as faculty and students learn and work through network challenges, navigating new apps and other challenges that may arise. ITS, The Center for Teaching and Learning, faculty, and staff will be posting technology and learning tips daily as we they hear concerns from students and faculty on the D2L and Microsoft Teams’ experiences.

Faculty members are encouraged to participate in remote trainings so that they may use one or both of the supported software platforms.

How can students without a WIFI connection or a reliable laptop continue to learn? Are there measures in place to also help them?

Marquette is looking to meet the need of students that may not have a computing device or WiFi service to leverage for online learning. For students whose unique circumstances require them to live on campus, Raynor Memorial Libraries will be open with limitations on the number of students at any given time. Further, IT Services is exploring other computer labs on campus that can remain open. For students at their permanent residences, we are encouraging students to use a home computer where available. Instructions on how to download Marquette’s Office 365 for collaboration and productivity (Outlook, Teams, Word, Excel, etc.), as well as how to access D2L are available on marquette.edu.

ITS has a limited number of laptops and personal hotspots available for loan. This number is limited so ITS encourages students to explore all their options, including contacting their local internet service providers about possible discounts or free services for students who are learning remotely. If there is a need for a laptop or hotspot, students should email the Help Desk with their name and phone number.

How is Marquette continuing to monitor COVID-19? When would students hear if online classes are for the rest of the semester or just until April 10th?

The Executive Leadership Team has established a cross-disciplinary COVID-19 Response Team, which is meeting several times daily to evaluate changing guidance from public health officials — including the Centers for Disease Control and Prevention, Wisconsin Department of Health Services and Milwaukee Health Department — to make recommendations to the ELT on establishing protocols and contingency plans related to the virus. There are five working teams dedicated to the following dimensions of campus response: medical, academic, employee, student life/residence life and external contacts. These teams are constantly monitoring ever-shifting guidance from public health officials.

The university will make a determination on the remainder of the semester as soon as we have all the public health information available to us to make an informed decision that is in the best interest of our campus community’s health, safety and wellbeing.

Lastly, it’s important to emphasize that — although the current situation is highly fluid and challenging — the university is already prepared to offer a robust, online set of classes in the summer. Registration for summer classes is open, and students are encouraged to contact their advisers about summer classes.

Will Spring term course evaluations (MOCES) still take place?

Given the decision to move all courses online as a result of the COVID-19 pandemic, Provost Ah Yun has decided to suspend MOCES student course evaluations for spring term 2020. This decision was made after consultation with members of University Academic Senate, Marquette University Student Government, Graduate Student Organization, Dean’s Council, Committee on Teaching, and the University Committee on Faculty Promotions and Tenure. Students will still be given an opportunity to provide feedback about course experiences, but it will not be tied to individual course instructors.

What resources is the library providing for students at this time?

  • Students working remotely have access to most of the same resources and support are available on-campus. All they need is their CheckMarq username and password (the same one used for e-mail and D2L).
  • The library’s electronic resources are vast and include e-books, articles, newspapers, data sets, streaming videos, and digitized archival materials.
  • The library’s website offers a variety of ways for students to find materials and support they need to successfully complete research projects.
  • When students are stuck or want help, the library offers friendly, personalized online assistance in a variety of ways, from 24/7 chat to email.
  • The library’s guide to online learning is a great place to start, with information about how to set up remote access to library materials, find the resources they need, and more.

Is tutoring still be offered for remote learning?

Small tutoring groups will resume on Monday, March 23. Tutors will be reaching out to tutees to set up Microsoft Teams meetings. If a student has questions about tutoring, the student should email tutoring@marquette.edu.

Is academic coaching still be offered for remote learning?

Academic coaching is available for all students. Coaching sessions will be conducted through Microsoft Teams or over the phone. If a student would like to schedule an academic coaching appointment, the student should email academicsupport@marquette.edu.

Am I responsible for my student loans at this time?

U.S. Department of Education has suspended payments on federally held student loans through Sept. 30, 2020. More information can be found at the Federal Student Aid website.

How does this affect faculty promotion and tenure review?

The university will modify the existing promotion and tenure review schedule for current tenure-track faculty members by extending their tenure clock one year.

The modification applies to all current tenure-track faculty members whose appointment began on August 12, 2019 or before, including those whose timebound year is 2020-21. For planning purposes, faculty members scheduled for review in 2020-21 who wish to delay their review for a year, must communicate the desire to do so with their direct supervisor by May 10, 2020.

More information is available in Marquette Today.

What support is in place for international students at this time?

International students should contact the Office of International Education. They will be able to answer questions and offer information for international students.

I’m an international student who needs to live on-campus this summer. Whom should I contact?

Students whose circumstances require them to return to their on-campus residence should fill out this form so that we can communicate directly with them about proper protocols and provide appropriate support. It is not our intention to make blanket decisions without taking into account students’ unique circumstances.

How will Marquette address the health and safety of its faculty, staff and students when they return to campus?

The university’s Recovery Plan calls for detailed protocols to protect everyone’s health and safety, including, but not limited to enforced social distancing practices, masks and other personal protective equipment, screening and testing procedures, strict visitor policies, regular and deep cleaning of facilities and equipment, etc. More specific information will be released to the Marquette community as the Recovery Plan is developed further.

If we go fully online for fall, will tuition be prorated?

As announced in April, Marquette University intends to resume campus operations this fall if governmental and medical authorities say it is safe to do so, and we are carefully developing our Recovery plan in ways that align with local and state guidelines.

Will the academic schedule change for fall?

Yes, a revised Academic Calendar was announced on Friday, May 15, in Marquette Today.

If a student can’t return in the fall due to financial hardship, is that a withdrawal?

The university encourages any student facing financial hardship to contact the Office of Student Financial Aid before making any withdrawal decisions. There are opportunities for financial assistance through the CARES Act, the Bridge to the Future Fund and a Federal Supplemental Education Opportunity Grant. Students should call Marquette Central at (414) 288-4000.

Can undergrads return to working in labs after the stay at home order is lifted?

Laboratory availability and occupancy is addressed in the university’s phased Recovery Plan. More information will be shared when it is available.

Are Fall 2020 classroom assignments listed in CheckMarq considered final?

Marquette University’s class scheduling effort is an enormously complex task that is not yet completed, so classrooms assigned in CheckMarq for Fall 2020 should not be viewed as final. In alignment with public health guidance to mitigate the spread of COVID-19, in-person Fall 2020 classes will require six feet of physical distance between seats, which will restrict the number of individuals in a classroom to no more than 50 (students and faculty).

Adhering to these guidelines will require changes to the majority of scheduled classes. In many cases, classes will be held in larger rooms than in past semesters, including in spaces that were previously dedicated to events, such as the Alumni Memorial Union. In some classes, students may only attend in-person on select meeting days and online content will be provided to cover instruction on the remaining days. Other classes, particularly larger lectures, may be moved to an entirely online format, although some will retain a meeting schedule to allow for real-time virtual interaction. Our primary goals are to maximize the number of classes that meet in person and to ensure learning outcomes are maintained regardless of how each class is taught.

Further communications will be shared as final decisions are made about class scheduling, currently targeted for mid-July. More information about our return to campus processes and protocols can be found on the Recovery tab of our COVID-19 website.


All Frequently Asked Questions

Grading

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Guidance and FAQs for spring 2020 alternative grading policy

Recognizing the extraordinary impact of the COVID-19 pandemic on the lives of students, faculty and staff, an alternative grading policy has been enacted for spring 2020 allowing students to choose class-by-class to have their earned letter grade recorded or have it replaced by a Pass/Low Pass/Not Pass (P/LP/NP) grade. The policy is outlined in the Undergraduate Bulletin.

I'm a student. What should I do right now?

Do the best you can in all your classes. You put in good effort before break; use this time to get what you need out of the class.

When do I choose whether to keep my recorded grade or have it replaced with a P/LP/NP?

After faculty file grades for the semester using the standard letter grade scale (current deadline is May 12), you will have until May 26 to choose whether to keep the grade you earned or change it. No student will be able to make a change to P/LP/NP until May 12 after grades are posted. Students receiving a final letter grade of F will NOT be required to switch the grade to NP. By default, the letter grade of F will be converted to NP. If a student receives a letter grade of F as part of an academic integrity sanction, the grade cannot be converted to NP. (Editor's note: This entry was updated on Monday, April 27, at 10 a.m.)

How do I know if my classes are eligible for the P/LP/NP grading option?

Undergraduate students — The undergraduate P/LP/NP grading option is available for undergraduate classes taken by students in an undergraduate program. Courses being taken at the graduate level by undergraduate students will be eligible for the graduate P/LP/NP grading option. Courses in a Health Sciences Professional program are not eligible for a pass/not pass grading option, even if taken by students in an undergraduate program. In addition, you need to have received a standard letter grade in the course to utilize the P/LP/NP option. Other situations where undergraduate classes are not eligible for the P/LP/NP grading option:

  • Classes that students are completing on a credit/no credit, satisfactory/unsatisfactory or audit basis.
  • Classes where an academic misconduct finding mandates the use of a letter grade.
  • Classes that were graded prior to the campus transition to remote teaching in March.

Graduate School and Graduate School of Management students — The graduate grading option is available for graduate classes being taken by students in a graduate or undergraduate program. Courses in a Health Sciences Professional program are not eligible for a pass/not pass grading option, even if taken by students in a graduate program. In addition, you need to have received a standard letter grade in the class to utilize the pass/not pass option. Other situations where graduate classes are not eligible for the pass/not pass grading option:

  • Classes that students are completing on a credit/no credit, satisfactory/unsatisfactory, or audit basis.
  • Classes where an academic misconduct finding mandates the use of a letter grade.
  • Classes that were graded prior to the campus transition to remote teaching in March.

Dental School, Health Sciences Professional and Law School students — The pass/not pass grading option is not available for students in these programs. Students and classes in the Law School and Dental School will be graded on a pass/not pass basis, except those that were already scheduled to be graded on a satisfactory/unsatisfactory basis. Students and classes in Health Sciences Professional programs will follow standard grading for the semester.

How do I elect the pass/not pass grading in my classes?

From May 12, starting around 1 p.m. when final grades are posted to your record, through May 26, you will be able to use CheckMarq to update the grading option in any or all your eligible classes. On the page in CheckMarq where you view your grades, a button will exist to change the grading for each eligible class with an assigned letter grade. You will be able to make decisions on a class-by-class basis, and the changes will be immediately reflected in your grades and GPA. See detailed instructions on the Marquette Central website.

What do the grades mean?

  • Pass means you earned a grade of C or higher
  • Low pass means you earned a C-, D+ or D
  • Not Pass means lower than a D (failing grade)

P/LP/NP grades will not be computed in your GPA.

How do P/LP/NP differ?

  • Pass will earn credit and fulfill requirements
  • Low Pass will earn credit and fulfill requirements unless your academic program states otherwise. A Low Pass will not fulfill pre-requisite or minimum grade requirements in certain programs. These will be available by the end of the semester, and you should consult your academic adviser to determine the best choice for you.
  • Not Pass will not earn credit or fulfill requirements

How do I decide whether to keep my letter grade or to convert it to P/LP/NP?

Look at your GPA and check the scale in the bulletin to convert the number to the average grade you get. Every grade that is at or above your average, you should keep as a letter grade. For those below, consider P/LP/NP.Check with your academic adviser, particularly if you’re on an academic plan for not meeting GPA requirements for satisfactory academic progress or academic probation. If you are in an academic program that has licensure or certification requirements, it’s also important for you to consult with your adviser.

Students receiving a final letter grade of F will NOT be required to switch the grade to NP. By default, the letter grade of F will be converted to NP. If a student receives a letter grade of F as part of an academic integrity sanction, the grade cannot be converted to NP. (Editor's note: This entry was updated on Monday, April 27, at 10 a.m.)

What if I change my mind after switching the grading option for one of my classes?

Through May 26, you will be able to use CheckMarq to change your grading option back to a letter grade through the same process you used to change to pass/not pass grading. After May 26, your grading choice will be considered final.

What if my final letter grade is not entered on May 12?

At any point a letter grade is assigned in one of your eligible classes between May 12-26, the pass/not pass grading option will be available to you in CheckMarq. For example, if you receive an Incomplete in a class on May 12 and subsequently earn a final letter grade on May 20, you will have from that point through May 26 to utilize the pass/not pass grading option in CheckMarq. For any final letter grades that are assigned after May 26, a paper form will be available to request the pass/not pass grading option for a two week period after the final grade is assigned (the paper form is also available to students who do not have a two week period to select the pass/not pass grading option in CheckMarq).

Will my instructor know when grading if I choose P/LP/NP?

No, because students exercise the option to change their letter grades to P/LP/NP after instructors file grades, instructors are not aware which students change to P/LP/NP while grading.

Are there any undergraduate classes where P/LP/NP grading options cannot be used?

P/LP/NP grading options are not available for graduate students enrolled in undergraduate classes (they will follow the HP/P/NP options), classes where the student is already enrolled on a non-graded basis (e.g., credit/no credit), and in classes where an academic misconduct finding mandates the use of a letter grade.

Will switching the grading option of my classes have an impact on eligibility for the Dean’s List?

For spring 2020, Dean’s List criteria for undergraduate students will require a minimum of 12 graded credits across all colleges. Credits where pass/not pass grading is selected are not considered graded credits. For instance, if you are enrolled in 15 credits in the semester and switch six of those credits to pass/not pass grading, you will have nine graded credits for the term and not be eligible for the Dean’s List in the semester. In addition, receiving a grade of NP will disqualify you from eligibility for the Dean’s List (a grade of F continues to be a disqualifying grade, as well). Please consult your college dean’s office for more information.

What if I have other questions?

Contact your academic adviser before you make your choice.

I am a member of the faculty. What should I do right now?

Continue teaching and grading as per normal. Please be sure to file grades by the deadline. Students will have the option to convert their letter grades to P/LP/NP only after grades are filed.

What should I tell students who are worried about their grades now?

Encourage students to keep fully participating in your class and wait to decide on P/LP/NP until after they have their grades.

Will I know if students choose P/LP/NP in the class I’m teaching this semester during grading?

No, students exercise the option to change their letter grades to P/LP/NP after grades are filed.


All Frequently Asked Questions

Campus Hours and Events

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I have an event planned before May 26. What will happen to my event?

All events held on the Marquette University campus are canceled through May 26.

I have an event planned after May 26. What will happen to my event?

No decisions have been made regarding events scheduled to take place after May 26. Events after that date remain on hold until closer to the event, or the executive order remains in place, or the event is canceled by the hosting party. Recommendations on post-May 26 event cancellations, when requested, will be made on a case by case basis.

Will Commencement be postponed or canceled?

Following the postponement of this year’s ceremonies due to the COVID-19 pandemic, Marquette conducted a survey of graduating students on how best to celebrate the Class of 2020. Approximately 1,800 undergraduate, graduate and professional students completed the survey. An overwhelming majority of students reported a strong preference for an in-person ceremony when it is safe to gather.

Based on this feedback and knowing that Commencement is the culmination of years of hard work for our graduates and sacrifice for their families, we are planning to host an in-person Commencement ceremony on Sunday, August 30, at Fiserv Forum. Individual students will be recognized as they cross the stage. Only the professional schools — School of Dentistry, Law School and Health Sciences professional degrees — will host their own ceremonies. The individual colleges will host receptions during the August 29–30 weekend. Baccalaureate Mass will be held Saturday, August 29, at 4 p.m., at the Al McGuire Center.

Any of our plans may need to change based on government and health official guidelines, so we ask for your continued patience and flexibility. If future guidance requires a different action, the safety of our students, faculty and staff will be the most important factor in our decisions. Please visit Marquette’s COVID-19 website for more information or to submit a question.

If we can only gather in groups of 50, how will commencement work?

Any of our plans may need to change based on government and health official guidelines, so we ask for your continued patience and flexibility. If future guidance requires a different action, the safety of our students, faculty and staff will be the most important factor in our decisions. Please visit Marquette’s COVID-19 website for more information or to submit a question.

How do we order academic apparel (caps and gowns) for Commencement?

Marquette is asking all graduating students to order their academic apparel now so they are prepared for the August 30 Commencement ceremony.

The deadline to order academic apparel online is Wednesday, May 6.

Students who meet the ordering deadline will receive their academic apparel the first week of June.

Students who have already ordered their apparel, but need to update the shipping address, should watch for an email from Herff Jones requesting updated information.

Undergraduate students: You will receive a keepsake gown, mortarboard, and tassel. These items are yours to keep, regardless if an in-person ceremony is held.

Professional college/school students: You will receive rental academic apparel. Academic apparel can be returned should the university be forced to cancel any in-person ceremony; otherwise, it can also be returned immediately following a ceremony, should one be held. Use the enclosed return label and mail your apparel back to Herff Jones. You may retain your tassel and mortarboard as a keepsake. Returns will be tracked and if it is not returned soon after the rescheduled Commencement date, you will be charged accordingly.

Diplomas will be mailed in June by the Registrar’s Office. For questions regarding diplomas, contact Marquette Central at (414) 288-4000.

For all other questions, please contact University Special Events at universityspecialevents@marquette.edu or (414) 288-7431. Please also watch for updates on the Commencement website.

Does the postponement apply to Baccalaureate Mass or college-specific ceremonies?

Following the postponement of this year’s ceremonies due to the COVID-19 pandemic, Marquette conducted a survey of graduating students on how best to celebrate the Class of 2020. Approximately 1,800 undergraduate, graduate and professional students completed the survey. An overwhelming majority of students reported a strong preference for an in-person ceremony when it is safe to gather.

Based on this feedback and knowing that Commencement is the culmination of years of hard work for our graduates and sacrifice for their families, we are planning to host an in-person Commencement ceremony on Sunday, August 30, at Fiserv Forum. Individual students will be recognized as they cross the stage. Only the professional schools — School of Dentistry, Law School and Health Sciences professional degrees — will host their own ceremonies. The individual colleges will host receptions during the August 29–30 weekend. Baccalaureate Mass will be held Saturday, August 29, at 4 p.m., at the Al McGuire Center.

Any of our plans may need to change based on government and health official guidelines, so we ask for your continued patience and flexibility. If future guidance requires a different action, the safety of our students, faculty and staff will be the most important factor in our decisions. Please visit Marquette’s COVID-19 website for more information or to submit a question.

Will the Raynor Library remain open?

Given very low numbers of students who are accessing Raynor Library in person, the library will close its physical space at 4:30 p.m. on March 27 and will move to all virtual resources. Students, faculty and staff working from home have access to most of the same library resources and support that are available when on campus:

  • Real-time librarian research and learning support is available via chat 24 hours per day, in partnership with other AJCU libraries.
  • Virtual research consultations and instructional support from librarians is available 8 a.m. to 9 p.m. on weekdays.
  • Extensive online research resources are available, including more than 480 electronic databases and almost 2.5 million e-books on topics relevant to all disciplines.
  • Libraries staff will provide print material support, including book chapter and article scanning service with a 48-hour turnaround.
  • Faculty who need a book during the COVID-19 closure can request a purchase for direct shipment to their home.

Will the Child Care Center remain open?

The Child Care Center will close, effective March 27. Please see Marquette Today for more information.

Will Marquette Athletic events (practices, workouts, competitions, etc.) still take place?

No. The Big East announced that all 2019-20 seasons (practice, workouts, competitions, etc.) for Marquette Athletics have concluded, effective immediately. Additionally, the postseason Big East and NCAA tournaments have been canceled.

I have a vehicle on campus. Am I permitted to leave it there even though I’m not returning to campus? Will my vehicle be safe?

Students who have a 24-hour parking permit may continue to leave their vehicle parked on campus. Any student who is currently parked on campus without a 24-hour permit should contact Parking Services at (414) 288-6911. Similarly, any student parked in a surface lot on campus who would prefer to move to a structure should contact Parking Services for an assignment.

The Marquette University Police Department will continue to patrol all parking areas and residences, per normal operating procedure.

Will I receive a parking refund?

Students: All students with commuter parking permits will receive a refund for 50% of the semester parking expense. Students with 24-hour parking permits must email the Parking Office by March 27 if they wish to cancel their parking permit and retrieve their car from campus by April 1 to receive a 50% refund. If students cancel their permits and remove their cars after April 1, the refund will be prorated.

Faculty and staff: The university will suspend collection of parking fees for those who pay to park in a campus parking structure or surface lot for the month of April, which will be reflected in April pay periods. The university will continue to assess parking as the situation evolves.

I’m an admitted student for fall 2020. Where can I get information on the admissions process?

Please visit our Admissions page for more information.

What is the deposit deadline for incoming first-year students?

Marquette University will maintain a May 1 deposit deadline for incoming first-year students planning to enroll in the fall 2020 term, but will be extending the deadline for students who request an extension due to the impact of COVID-19 on their decision-making process. If you would like to request a deposit extension, please follow this link and complete the extension request form.

Will the university still hold Summer Priority Advising and Registration Kickoff (SPARK)?

Yes. SPARK@Home offers students and their families the opportunity to prepare for their transition to Marquette University. Because health and safety are of the utmost importance for our students and their families, we are offering this program utilizing virtual tools that students will continue to use during their journey as a Marquette student. For more information, please visit the SPARK@Home site.

Do we still plan to host the DNC?

Yes. The DNC is planned to take place in Milwaukee the week of August 17. Marquette will honor all residence hall and event space commitments that were previously agreed upon. For more information, please visit the Convention website.


All Frequently Asked Questions

Human Resources

Human Resources FAQs