1. Visit the Help Desk Self Service portal at https://helpdesk.mu.edu/ and click the "Login to Self Service" button.

    Login page for Help Desk Self Service

  2. Sign into Help Desk Self Service with your MarqNet username and password (same as the one used for eMarq and CheckMarq).

    Sign into Help Desk Self Service

  3. Click "Create a Help Desk Request."

    Help Desk Self Service - Create a Help Desk Request

  4. The Service Catalog appears. Scroll down to the "Communication and Collaboration" section and place your cursor on the Email tile.

    Help Desk Self Service - Email tile

  5. When you hover over a tile, additional options appear. If your email list only contains Marquette email addresses, click "Create/Populate/Refresh Distribution List." If your email list has any email addresses outside of Marquette or might in the future, click "Create/Populate/Refresh LISTSERV."

    Help Desk Self Service - For MU-only, distribution list. If any outside emails, LISTSERV

  6. A form appears to request an email list. Under Description, explain the purpose of the list and indicate the email addresses of the list owners. Then click Submit.

    Help Desk Self Service - Email List Form

For more assistance with email lists, contact the IT Services Help Desk.


Microsoft Teams

VPN Setup

Remote Work (Faculty/Staff)

Remote Learning (Students)

Instructional Continuity

CheckMarq Student Info System

D2L E-Learning

E-Marq Mail & Calendar

Microsoft Office

Network Access & Wireless

Passwords & PINs

Safe Computing

SharePoint Collaboration

Training (Campus Restricted)

Unified Communications

More Documentation...



Campus Downloads

Computer Labs & Smart Classrooms

Getting Hardware & Software

Help with Computers & Printers

Phones & Telecommunication

Printing at Marquette


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