Multi-factor authentication (MFA) enhances the security of your Marquette account by using a secondary device to verify your identity. This prevents anyone but you from accessing your account, even if they know your password. Marquette MFA is provided by Duo Security. Registration is necessary before using Duo.
Duo Registration Instructions
- How to register for Duo from the registration email (may be performed from on or off campus)
- How to register for Duo from the Office 365 portal (may be performed from off campus only)
Resources using Duo MFA
- VPN: Virtual Private Network (students, faculty, staff)
- Microsoft Office 365 Web Applications, when accessed via web browser and away from Marquette (faculty, staff and students)
FAQs
- How can I find the Duo Security registration email?
Check your email for a recent message (within 30 days) from Duo Security on behalf of IT Services. Click the personalized link to register. If the Duo message is no longer available or expired, contact the IT Services Help Desk to reissue your Duo Security email message. - Will I have to use Duo MFA with Office 365 while on campus?
No. You will only be prompted for Duo authentication while away from Marquette. - Who will need to use Duo MFA with Office 365?
All Marquette students, faculty and staff - Do students, faculty and staff need to use VPN to access email from off campus?
No. While Office 365 web applications and VPN both use Duo for multi-factor authentication, VPN is not required to access Marquette email from off campus. - Should I see Duo MFA prompts in desktop applications (e.g. Outlook)?
No. This is for web-browser based sign ins. NOTE: Duo prompts may display within the Microsoft Teams desktop application if accessing a web-based tab (e.g. a SharePoint List or SharePoint web page). - Should I see Duo MFA prompts in smart phone apps?
No. This is for web-browser based sign ins. - If I already enrolled in Duo to use VPN, will I need to re-enroll for Office 365?
No. This uses your same Duo account. - What if I have a new phone or want to add an additional device with Duo?
You will need to follow the enroll new device instructions. (Note: You'll need access to your currently enrolled device and be off of Marquette's campus) If on campus or don't have access to your currently enrolled device, contact the IT Services Help Desk for assistance. - I have Internet on my computer, but don't have Wi-Fi or cellular service on my phone or mobile device. What should I do?
A Duo Passcode may be used. See instructions for using Duo Passcodes with Office 365 and Duo Passcodes with Marquette VPN. - How do I authenticate using a hardware token?
Follow these instructions for using a Duo hardware token with Office 365 and a Duo hardware token with Marquette VPN.
For Duo questions or assistance, please contact the IT Services Help Desk.
