Updated December 22, 2021

For Windows

  1. Determine if the V1.BW.Printwise.F21 driver is installed on your computer. When sending a document to print, the V1.BW.Printwise.F21 printer is listed as an option.

    • If it is not installed, proceed to Step 2 ("To Install PrintWise for Windows").

    • If it is installed, follow these uninstall instructions before proceeding to Step 2.
  2. To Install PrintWise for Windows:
    Determine if your computer has 32- or 64-bit Windows installed.

    • Windows 11: Uses 64-bit installation.
  3. Click the appropriate link to start the download: 32-bit or 64-bit.
  4. Either run the installer or save the download to your Desktop and open it from there.
  5. If V1.BW.Printwise.F21 appears when sending a document to print, the download and installation was successful.
    When printing, select F19_BW_Printwise (or F19_Color_Printwise for color prints), from the drop-down menu.

For Macs

A) Determine if the F18_BW_Printwise driver is installed on your Mac. If installed, when sending a document to print, the F18_BW_Printwise printer will be listed as an option.

  1. Click the Apple icon in the upper left of the Desktop.
  2. Select System Preferences.
  3. In the System Preferences window, click the printer icon (either "Printers & Scanners" or "Print & Scan").
  4. You will see all the printers set up on the Mac. To delete, click each printer containing the word PrintWise (such as "BW_Printwise").
  5. Press the delete key. Repeat Step 4 and 5 for each PrintWise printer listed.
  6. Close the System Preferences window.
B) To Install PrintWise for Mac:
  1. Download the PrintWise software for Mac. This software requires macOS 10.11 or above.
  2. From the Finder, select Go > Downloads.
  3. The Downloads window appears. Double click printwise_f19_for_mac.dmg.
  4. A new window appears. Double-click the icon labeled Popup.pkg.
  5. The Install Pharos Popup Client window appears. Click Continue.
  6. The Read Me window appears. Click Continue.
  7. The Installation Type window appears. Click Install.
  8. Authorize the installation when prompted.
  9. If successful, you will see The installation was successful.
  10. When printing, select BW (or Color for color prints), from the drop-down menu.
  11. Confirm that the pop-up for your MUID number appears. (If not, contact the IT Services Help Desk for assistance.) Enter your MUID.
  12. Visit a PrintWise station for your printed pages.

For more information about Printing at Marquette, contact the IT Services Help Desk.


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