The email you just clicked on was a simulated phishing email, the same kind of email that criminals use to steal information. If this had been a real attack, your computer or device could have been hacked, simply by visiting a web page. Rest assured that this time no harm was done. To keep you and your information safe, IT Services is periodically sending out these phishing emails to educate users.

What is Phishing?

Phishing refers to sending an email that tricks a person into clicking on a link or opening an attachment. The goal of phishing is to steal information, such as usernames and passwords.

Why Should You Care?

Clicking on links in phishing emails or entering your username and password on malicious websites, can put your information at risk – this includes not only Marquette's data but also your personal data. Through phishing emails, attackers can gain access to confidential Marquette information, steal money from your bank accounts, and steal your identity.

What's Safe to Do, And What Isn't?

There is very little risk in simply opening emails. In almost all cases, opening an email will not result in compromise.

The risk is in clicking on links or opening attachments. Attackers can email you infected attachments that install malicious software, commonly referred to as malware. Clicking on a link in an email can take you to a website which steals login information or install malware on your machine without your knowledge.

How Can You Spot a Phishing Email?

Phishing emails can be hard to recognize, and every phishing email is different. Here are some telltale signs:

Attackers will often try to trick users by using uncommon top-level domains, like .biz and .info. Inspect the domain carefully, and if it seems suspicious, do not hesitate to contact the Help Desk or Information Security team (security@marquette.edu) to investigate.


Deceptive links illustration


For example, hovering the mouse pointer over the link from our most recent phishing awareness test would have revealed the web address of http://portal.docdeliveryapp.com/. The domain “docdeliveryapp.com” is not a Marquette University domain. The majority of Marquette websites will have an address that includes the “marquette.edu” or “mu.edu” domain.

Why Are We Sending Simulated Phishing Emails?

These tests are designed to help you. The lessons learned apply not only to work but also to your personal life. Be sure to share with your family and friends. If you have any more questions on what phishing attacks are, or on IT security in general, feel free to contact IT Services for more information.

Cybersecurity Training

Cybersecurity training is available for all employees. The training covers browsing safely, enhancing mobile security, creating strong passwords and recognizing social engineering. Please visit https://access.sans.org/go/marquette and login with your Marquette username and password.

If you are unable to login or if any assistance is needed, please contact the IT Services Help Desk at helpdesk@marquette.edu or (414) 288-7799.

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