Nights/Weekends Supervisor

Position: Nights/Weekends Supervisor

Reports to: Head of Access Services

The Nights/Weekends Supervisor is responsible for and directs the Access Services operations of the library after normal business hours and until 11:45PM weekday evenings and until 10:00PM on Fridays and Saturdays, sharing hours and responsibilities with 2 other staff members. 

Essential Functions

  1. Supervises the operation of the Circulation Desk during evening and weekend hours. Serves as backup for supervision of the Class Reserve desk.
  2. Supervises the Visitor Registration Desk and provides for the safety and security of all patrons through application of the University mandated restricted access visitor policy.
  3. Hires, trains, supervises, and evaluates 30 plus student assistants including the late-night students in collaboration with other circulation supervisors.
  4. In conjunction with MUPD, carries out evening closing procedures including clearing areas of all patrons before areas are locked. Carries out library opening and closing procedures on weekends.
  5. Monitors the entry turnstiles using MUPD CCure monitoring/client software. When a turnstile access issue arises, uses other campus resources such as CheckMarq and Raiser’s Edge to assess problems and direct users to campus offices able to resolve issues.
  6. Assists in development, planning, and implementation of long term book and periodical storage and shifting projects for Memorial Library and Storage S.
  7. Uses ILLiad ILL Distance Services software to process requests for books and articles for delivery to faculty and students who are off campus due to sabbaticals, internships, fellowships, etc.
  8. Handles storage requests including retrieval of volumes and the scanning and electronic delivery of articles for materials held in Library storage areas A, B, and S.
  9. Processes library notices on weekends. Collects and compiles daily library statistics on weekends.

Required Qualifications

  • Two years of relevant experience
  • Academic library experience
  • Two years of college
  • Supervisory experience
  • Customer service experience
  • Familiarity with circulation systems
  • Knowledge of Outlook, Excel, and Word

Desired Qualifications

  • Bachelor’s degree
  • Experience with Innovative/Sierra software
  • Ability to visualize complex spatial collection scenarios and devise concrete solutions
  • Advanced knowledge of Microsoft Office or equivalent.
  • Customer service experience
  • Ability to handle a high volume of work
  • Must be flexible and adaptable to rapid change

 

Apply online to the university's application site: https://employment.marquette.edu/postings/15800