Outage Alert for 12/20/2018-1/14/2019

Raynor Memorial Libraries users who plan to visit in the coming weeks should be aware that major connectivity upgrades in the library’s buildings will cause intermittent Internet downtimes and, potentially, disrupted work.

Specifically, during the morning of Thursday, December 20, the library’s buildings will be completely offline. At that time, building visitors will have no wireless access to the Internet and, consequently, will be unable to access the library catalog, databases, and other resources unless they do so on a cellular device.

In addition, the library’s public computers will have no Internet connection, and PrintWise printers will be unusable.Departmental phones and networks will also be offline. Patrons will not be able to reach library staff via e-mail, phone, or chat, and staff will be unable to look up information for them.

Services will be restored first at the main circulation desk on Raynor’s first floor, with other areas coming back online during the course of the day.

Following this, there will be staged wireless outages in the library beginning December 21 through no later than January 14. One floor will be offline at a time, until all floors are done. 

Please note that these disruptions affect only the library buildings. They will not impede access to the library’s website and resources from outside the library. Questions and concerns can be addressed to Edward Sanchez, head of Library IT, at (414) 288-6043 or edward.sanchez@marquette.edu.