Frequently Asked Questions

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What is Microsoft Teams?

Microsoft Teams is a chat-based workspace that features persistent conversations. Within each team, users can create different channels to organize communications by topic. Teams let participants access files, have conversations and schedule voice and video meetings — all in one place.

Students, faculty and staff use Microsoft Teams for online synchronous (live) class sessions and meetings. Learn more about Microsoft Teams.

What is the New Meeting Experience in Teams?

The New Meeting Experience offers these new features in Microsoft Teams:

  • Controls such as mute/unmute, camera on/off, chat and leave meeting are always visible at the top of the meeting window.
  • Seven-by-seven video feeds — up to 49 total at a time — become available as Large Gallery Mode from the three-dots menu. At least 10 people must join the meeting for large galleries.
  • Try Together Mode, which places a head-and-shoulders live avatar of your video feed into a virtual space, such as being seated in an auditorium with meeting participants.

Find out how to switch on New Meeting Experience.

How do I join my Teams online class session or meeting?

Follow these steps to join an online class session or meeting in Microsoft Teams.

What should I know about participating in a Teams meeting?

See these tips for attendees, introducing the Microsoft Teams meeting controls in New Meeting Experience and how to use them.

How can I see who is in the Teams meeting?

See who is attending the meeting by clicking or tapping the Participants icon in the Teams meeting controls. A column appears showing you meeting participants,

Select participants

I'm a student. Why did I recently receive an email about audio conferencing?

The email you received about "audio conferencing for Microsoft Teams" was alerting you to the fact that Teams meetings created by students have a web link to join the meeting from your computer, but not a phone number to dial into the meeting. You can always join a Teams meeting from your phone once you have downloaded the Teams app for iOS or the Teams app for Android. The dial-in option will continue to appear for class meetings organized by faculty or staff.

I'm an instructor. Do I need a Teams site for online Teams class sessions?

No, the Teams site is not required to offer online class sessions. See Create an online class session in Outlook Calendar and How to notify students of online class sessions.

How do I create a Teams meeting?

Why can't I turn on Large gallery view in a Teams meeting?

To use Large gallery view in a Teams meeting, be sure Microsoft Teams is switched to use New Meeting Experience. Also, there needs to be 10 or more video feeds to activate Large gallery view.

I'm an instructor. How do I request Microsoft Teams sites for my courses?

See the instructions for logging in to CheckMarq's Faculty Center and requesting Teams sites for courses. Please note it may take up to 24 hours for the all the steps in creating the Teams site to complete. If you have questions about Teams site creation for courses, please contact IT Services at teams@marquette.edu.

How do I create my own Teams site? Which type of Teams site should I choose?

IMPORTANT FOR INSTRUCTORS: Before creating your own Teams site for a course, please note that you would need to manually enter all the members into the Teams site. For example, if the Teams site is for a class section, you would need to manually add each student to the Teams site. Consider requesting a Teams course site instead.

To make your own Teams site, see these instructions for creating a Team (that is, a Teams site). When IT Services creates Teams sites, the Other option is selected..

I'm an instructor. How do I notify students of online class sessions I've created?

See these instructions offering several ways to inform students about the "Join Microsoft Teams Meeting" link for online class sessions.

How do I present a PowerPoint slideshow in a Teams meeting?

Watch this video (for Marquette users only) to see methods for sharing your PowerPoint in a Teams meeting.

I'm an instructor. How do combined D2L course sites affect Teams site requests?

Class sections that are officially combined within CheckMarq will generate a combined Teams site. Class sections that are combined in D2L, using the Combine D2L Course Sites request form, will generate separate Teams sites per section. Instructors can move students from separate Teams sites into a single Teams site. But note that automatic enrollment updates will only continue for original members of the single Teams site. Additions or drops would no longer be automated for manually-moved students in the single Teams site.

How do I add a poll or survey to a meeting chat?

Watch this video (for Marquette users only) to see how to add a poll, survey or Microsoft Form into the meeting chat.

Why do students have a Chat icon in Teams and most faculty and staff do not?

Different features appear in Microsoft Teams, depending on your Teams account. In the left navigation bar for Teams, students see both the Chat and Calls icons, but instructors do not. Find out why.

Can I use my mobile device and its built-in camera for Teams?

Yes, Teams mobile apps can use your device's camera(s). Download the Teams app for iOS or the Teams app for Android.

Can I use a stylus with Microsoft Teams?

A stylus that is compatible with your touch-surface device’s operating system can work with Microsoft Teams. But note that you would need to use the “Open in desktop app” option from Teams to use the stylus on documents. And writing/drawing on a shared screen in a Teams meeting (unless using Whiteboard) is not currently supported.

When I look at my camera view in a Teams meeting, I see a mirrored image, including any text I'm showing. What do attendees see?

Other attendees see the non-mirrored view of your camera feed, including any text on whiteboards or physical documents. Only you see your Teams camera view as if you are looking in a mirror. There is not a Teams setting to turn off your mirrored view.

Questions?

Please contact the IT Services Help Desk for questions about Microsoft Teams.