FAQs for Colleges & Advisors

As we navigate through these unprecedented times, the Office of International Education would like to provide the following FAQs to assist with incoming questions and concerns that you may receive due to the evolving COVID-19 (Coronavirus) situation as it pertains to study abroad programs.

For general common FAQs on study abroad, visit the Frequently Asked Questions for study abroad.

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Are study abroad programs still being offered?

Yes, summer and fall programs are still being offered. If any program cancellations occur, we will be in touch with the student applicant to notify them.  We will also post updates on our COVID-19 updates page.

What is being advised for students participating in a study abroad experience?

We are strongly advising study abroad students against purchasing airfare until we provide further instructions.  As a precautionary measure, we also strongly recommend all study abroad applicants contact their Academic Advisors to determine courses on-campus, and to enroll in those courses once they reach their enrollment date for the next term, in the event that their study abroad program is cancelled.

Can a student delay participation in a study abroad program in the upcoming year to the next available term?

OIE is here to assist students as best as possible with the decision that they make. 
Students can withdraw their application in the system at any time prior to decision notification (please refer to brochure page for decision date). Once decision notifications are sent, students who wish to decline/withdraw their study abroad place can do so by notifying their education abroad contact via email or studyabroad@marquette.edu. OIE may be able to rollover the student's application to a future term. If a student pursues this option, they may be required to go through the application review process again, as each term is individually reviewed by our office and international partners.

If a student has been accepted to a program which had a tuition deposit, they can choose to have their tuition deposit rolled to the following term, or we can refund the tuition deposit and they will have to pay it again before the application deadline of the new term to which they are applying. Any other fees paid or owed to Marquette, at time of notification by the student, may or may not be refunded based on expenses OIE is able to recover on the student’s behalf.

If funds have been sent will they be refunded (if so when?) or held for a future study abroad trip?

If the student had to pay a tuition deposit to MU Central to secure their place for the study abroad program, and if the program is cancelled by Marquette University or the partner, students will receive 100% of their tuition deposit back, unless they indicate that they want it applied to a future term.  If students have direct deposit set up with MU Central, students can anticipate receiving the refund in this manner within the next two weeks.  If students do not have direct deposit set up with MU Central, students will receive a paper check to the home address (as stated in MU Central). Checks that are being mailed will be received in approximately 2-4 weeks.

Any other expenses paid directly by the student to either the host institution or third party provider (i.e. for housing abroad) does not fall under OIE’s refund policy and/or administration.  Students are encouraged to thoroughly review withdrawal/refund/cancellation policies and/or reach out to the partner or responsible party to inquire on these policies.  OIE will make every effort to assist students where possible.

Can a student whose program is cancelled able to apply/switch to a different study abroad program in the same term?

This is reviewed on a case-by-case basis.  If a student is still interested in pursuing a study abroad experience, they should contact our office as soon as possible.  We can contact our partner and see if space is still available.  Students should note that there is no guaranteed admission into a program after original application deadlines.  Eligibility and visa entry requirements still apply (varies across our partner programs) and the student will have to submit the required materials in a timely manner to be considered for study abroad. 

The same is applicable to students who submitted multiple applications by our application deadline.  OIE allows students to submit up to two study abroad applications per term.  If the first choice study abroad program is cancelled and the student is still interested in pursuing fall study abroad, OIE will review the student’s other application for availability of space and program viability at time of notice. 

What factors are being considered when canceling a study abroad program?

Throughout the evolving COVID-19 situation in the U.S. and abroad, the health and safety of our Marquette community remains of primary importance.  In conjunction with the health and safety of our students, OIE takes into account several different factors and consults various international and local health authorities to determine if a study abroad program should be cancelled including, but not limited to:

  • Partner universities abroad closing and/or suspending programs
  • Program start date and availability and requirements for student study visas
  • Alert Traveler updates regarding border closures or travel restrictions
  • CDC Travel Health Notices
  • U.S. Department of State Travel Advisories
  • COVID-19 incidence rates and access to medical facilities

All programs are assessed individually.

What is the impact of the travel ban announced by the European Union (E.U.) on June 30, 2020?

The European Union (E.U.) ban prohibited all U.S. travelers from entering E.U. countries, with few exceptions for those deemed essential. On June 30, 2020, the E.U. announced new guidelines for the gradual lifting of the temporary restrictions on non-essential travel into the E.U. These guidelines will be reviewed and updated by the E.U. every two weeks.

While travelers from the United States are generally not included in the list of those permitted to enter the E.U. based on set criteria and conditions, the official press statement from the E.U. listed a number of exceptions to this travel ban, including students/third-country nationals traveling for the purpose of study. As of August 2020, the information provided indicates students should still be allowed to enter Europe for the purpose of study. However, permission to enter the country will ultimately be the decision of the relevant authority in each country.