Frequently Asked Questions
GENERAL QUESTIONS
- How do I begin a Certificate program?
- How do I Register?
- What does "CEU" mean?
- Is there a grading system?
- What are CPS's office hours?
- What is your Web address?
How do I begin a Certificate program?
- Review the certificate requirement information about the specific program you have selected.
- If you have in-depth questions, contact the College office at (414) 288-3153 or via e-mail at mcps@marquette.edu.
- Enroll in the certificate program by completing and returning the registration form.
- Schedule a meeting with the student adviser to plan your course selection.
How do I Register?
- MAIL - mail us your registration form.
- E-MAIL - e-mail us at mcps@marquette.edu.
- TELEPHONE - call to register at (414) 288-3153.
- FAX - fax your registration form to (414) 288-3298.
What does "CEU" mean?
Continuing Education Units (CEUs) recognize and record the efforts of individuals who satisfactorily complete Marquette University's non-credit courses. CEUs awarded are indicated in each course description. One CEU = 10 classroom hours. Therefore .1 CEU = one hour.
back to topIs there a grading system?
No, students will be awarded CEUs through Letters of Completion distributed following the completion of each course. Regular attendance is an important factor in determining whether a student has satisfactorily completed a course. Students must attend 80% or more of the classroom time to receive a satisfactory rating and be awarded the corresponding CEUs. No partial CEUs are awarded.
back to topWhat are CPS's office hours?
Our Registration Center is open Monday through Thursday, 8 a.m. - 6 p.m.; Friday, 8 a.m. - 4:30 p.m.; and Saturday, 8 a.m. - 1 p.m.
back to topWhat is your Web address? back to top
LOCATION QUESTIONS
- Where is College of Professional Studies (CPS) located?
- Where are CPS courses held?
- Are CPS courses scheduled off campus?
Where is College of Professional Studies (CPS) located?
The College of Professional Studies office is located at 1212 W. Wisconsin Avenue, Rooms 101 and 103. Room 103 houses administrative offices; Advising Services are located in Room 101.
back to topWhere are CPS courses held?
CPS courses are scheduled at various buildings around campus, including the Alumni Memorial Union, located at 1442 W. Wisconsin Avenue, and Cudahy Hall, at 1313 W. Wisconsin Avenue. Please pay close attention to your confirmation letter for building and room locations.
back to topAre CPS courses scheduled off campus?
Yes, CPS courses may be scheduled at different locations in Milwaukee and Waukesha counties. Please pay close attention to your confirmation letter for location of courses.
back to topPARKING QUESTIONS
Is parking available to students on campus?
Yes. Street parking is available on Wells Street, 11th Street, 12th Street, and Wisconsin Avenue. Dependent upon the location of your class, a university parking lot may be available for a small fee.
What is the cost for parking on campus?There is a nominal fee for parking in a university parking lot.
back to topCOURSE QUESTIONS
- I do not understand the prerequisites or requirements for a course? Who can help me?
- Can I receive a waiver for a class or classes in a certificate program?
- Are course materials included?
- Will I be given homework in my classes?
- How can my company learn more about on-site training and development programs?
I do not understand the prerequisites for a course? Who can help me?
The student adviser can provide more specific information about course content and the skills needed to get the most out of a course. Contact the College office via e-mail at mcps@marquette.edu or by telephone at (414) 288-3153.
back to topCan I receive a waiver for a class or classes in a certificate program?
Yes you can! The intention of our certificate programs is not only to provide documentation of your skills and formal training in your area, but also to build skills in your areas of interest. You do not need to register for courses that will be merely a review of skills you already have. You may contact your adviser and request a waiver for a course or courses. You may then select classes that match your skills and interests to earn the required CEUs. If you wish to receive a waiver, please furnish copies of any Letters of Completion or transcripts for courses you have previously taken. Submit by mail or e-mail with a letter spelling out your request. If you are requesting a waiver based on your experience rather than other courses taken, please provide a reference to the specific experience.
back to topAre course materials included?
Yes, most books, binders and other course materials will be distributed in class and are included in the cost of the course. Any exceptions are noted in the course description.
back to topWill I be given homework in my classes?
Each instructor decides whether or not to give homework assignments.
back to topHow can my company learn more about onsite training and development programs?
For a free initial assessment meeting, contact Ms. Helen Boomsma, workforce training specialist, at (414) 288-7118 or by e-mail at Helen.Boomsma@marquette.edu to learn how a customized training program can help your company reach its business goals.
back to topFINANCIAL QUESTIONS
- What is your cancellation policy?
- How can I qualify for a discount?
- What are the payment options?
- Will I get a receipt for my payment?
- Where can I get information about an educational loan?
What is your cancellation policy?
In the event a student needs to cancel their registration for a course for which they are registered, they must contact the registration staff at (414) 288-3153. An administrative fee of $25 will be assessed for all cancellations. To receive a refund, less the $25 administrative fee, cancellations must be made no less than 3 days prior to the start of the course. No refunds will be given for cancellations made less than 3 days prior to or after the start of the course.
back to topHow can I qualify for a discount?
You may qualify for a discount through one of the following options:
- Register early. You can receive an "early bird" discount of as much as 10% by submitting your registration and payment prior to the early bird registration deadline. Call our office for deadlines and more details, (414) 288-3153.
- Register online. Complete the online registration form and receive 5% off the price of your first course. (This offer cannot be combined with other discount offers and applies only to first-time course enrollees.)
- Request information online. Complete the online request for information form and receive 5% off the price of your first course. (This offer cannot be combined with other discount offers and applies only to first-time certificate course enrollees.)
What are the payment options?
Payment in full must be submitted at the time of registration for the registration to be processed. We accept MasterCard, Visa, and Discover credit cards, checks, and cash. We also accept purchase orders from businesses. The purchase order on company letterhead must be provided before the registration will be processed.
back to topWill I get a receipt for my payment?
Yes. Receipts are generated after your payment has been processed.
back to topWhere can I get information about an educational loan?
Contact Key Educational resources. Telephone (800) 828-3509 or e-mail SchoolSupport@KeyBank.com. Their Web site is www.Key.com/IT.
