Ellen Servais says these are the links she found to be the best:
"There was a lot of info out there, but these seemed to be more succinct and realistic than many of the others."
An article by Shawn Smith, J.D., from Next Level Consulting in New York state. It is oriented to businesses. For your long-term reference, this site has a "read more articles" button with a very interesting list of topics related to workplace and employment issues such as "Managing Workplace Conflict" and "Remove Your Workplace Communication Barriers: They Are Costing You More Than You Think!"
From a law firm in Oklahoma