Library IT Assistant

Supervisor: Tim Graff

Pay: $10.00/hour

Work hours: M-F, 8am-5pm

Hours per week: 10-15

Openings: 3

Description

Come be a part of our service-oriented team providing cutting-edge library information technology to advance the mission of Marquette University. The person in this position will provide assistance across multiple aspects of Library IT:

  • Desktop support 
    • Managing, imaging, replacing Windows and Mac desktops 
    • Troubleshooting desktop applications and PC peripherals 
  • Systems 
    • Compiling and analyzing statistics 
    • Testing databases 
  • Conference Center 
    • Provide audio visual support for the Beaumier Suites Conference Center and other group study locations in Raynor Library 

Job duties will be varied and change depending on the current need. This position offers a variety of skill enhancement opportunities as well as experience in a fast-paced, user-focused IT setting. This is a perfect position for someone who wants to learn multiple aspects of IT or library work.

Qualifications

Required: 

  • Excellent customer service and communication skills 
  • Basic troubleshooting skills 
  • Detail-orientated 
  • A willingness to learn 

Preferred:  

Experience in any of the following is a plus, but not required: 

  • Audio-Visual presentation equipment 
    • Projectors 
    • LCD panels 
    • Control systems 
  • Installing applications, printers, etc. on Windows 10/11 
  • Understanding of Windows networking and internet connectivity 
  • Microsoft Office suite of applications 
  • Mac OS familiarity 

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