I specialize in technical communication and the rhetoric of health and medicine, and I am a leading expert in first responder documentation practices.
My scholarship and teaching reflect my interdisciplinary education and work experience. While I was in school, I worked as an academic tutor, as academic support staff for university athletics, and as a veterinary assistant. I also held my Emergency Medical Technician-Basic license and was a member of the National Registry.
By working and studying in those spaces, I learned that my favorite part about them was the interaction among people: supporting students as they learned course content, teaching pet owners how to best care for their pets, learning how paramedics remembered and communicated vast amounts of information in a short period of time, and understanding how writing facilitated action in these contexts.
These experiences have led me to study and to teach written communication. The research and teaching fields of rhetoric of health and medicine and technical communication allow me and my students to contribute to the medical field in important—and sometimes unexpected—ways.
- Honors B.A., Psychology with an Italian Studies minor (Marquette University)
- M.A., English - Composition Studies in English as a Second Language, Linguistics (University of Wisconsin-Milwaukee)
- Ph.D., English - Rhetoric and Composition, Technical Communication, and the Rhetoric of Health and Medicine (Purdue University)
- Certificate in Spiritual Direction (in progress, Spiritual Guidance Training Program, Siena Retreat Center)
- Rhetoric and composition
- Technical communication and professional writing
- Rhetoric of health and medicine
- Rhetoric of science
- Rhetoric of health and medicine, especially as it applies to emergency medicine
- Technical communication pedagogy
- Writing in the Disciplines, specifically the health professions and the sciences
- Writing Across the Curriculum
“When the Classroom is the Workplace: Developing Writing Curricula for Healthcare Training Programs.” Teaching Writing in the Health Professions: Perspectives, Problems, and Practices, edited by Michael J. Madson, Routledge, 2022, pp. 107-120.
“Technical Communication Pedagogy and Layered Literacies in Workplace Training Courses.” Effective Teaching of Technical Communication, edited by Michael J. Klein, WAC Clearinghouse, 2021, pp. 287-302.
"How Report Writing Supports Paramedic Students’ Learning.” International Paramedic Practice, vol. 10, no. 1, 2020, pp. 28-33.
- "Embodied Healthcare Intuition: A Taxonomy of Sensory Cues Used by Healthcare Providers." Rhetoric of Health & Medicine, Vol 2, No. 4, (2019), 353-383.
“Improving EMS Documentation Outcomes.” ZOLL Pulse Blog, 19 Feb. 2019, https://www.zolldata.com/blog/improving-ems-documentation-outcomes.
“A New Model for Writing Effective Patient Care Reports.” EMS1.com, 3 Dec. 2018, https://tinyurl.com/angeli-ems1.
- Angeli, Elizabeth L., Rhetorical Work in Emergency Medical Services: Communicating in the Unpredictable Workplace. Routledge, 2019. Winner of the 2020 Conference on College Composition and Communication’s Best Book in Technical and Scientific Communication Award.
- Angeli, Elizabeth L., and Christina D. Norwood. “Responding to Public Health Crises: Bridging Collective Mindfulness and User Experience to Create Communication Interventions.” Communication Design Quarterly, vol. 5, no. 2, 2017, pp. 29-39.
- "Assemblage Mapping: A Research Methodology for Rhetoricians of Health and Medicine.” Methodologies for the Rhetoric of Health and Medicine, edited by Lisa Meloncon and J. Blake Scott, Routledge, 2017.
- "Intuition in Healthcare Communication Practices: Initial Findings from a Qualitative Inquiry” with Lillian Campbell. ProComm 2017: IEEE Professional Communication Society, Summer 2017.
- “Bridging the Complex Contexts of Care in Medical Usability” with John Jones, Catherine Gouge, Lisa Meloncon, Christina D. Norwood, Mariah Crilley, and Candice A. Welhausen. SIGDOC ’16: Proceedings of the 34thAMC International Conference on the Design of Communication, Fall 2016, http://dl.acm.org/citation.cfm?id=2987630.
- “Three Types of Memory in Emergency Medical Services Communication.” Written Communication 32.1 (2015): 3-38. Print.
- “Metaphors in the Rhetoric of Pandemic Flu: Electronic Media Coverage of H1N1 and Swine Flu.” Journal of Technical Writing and Communication 42.3 (2012): 215-235. Print.
- “Rhetorical Strategies for Working with Institutional Review Boards” with Zachery Koppelmann. Computers and Composition Online (Fall 2011): n. pag. Web. <http://tinyurl.com/cconlineangelikopp>.
Honors and Awards