Technology for Remote Learning

While learning remotely, you are not learning alone.

IT Services offers help with resources to make your off-campus learning experience successful.

Upcoming: New Teams Meetings Experience (May/June 2020)

The new Teams Meeting experience will let you view Teams meetings in a pop-out window. Controls such as mute/unmute, camera on/off, chat and leave will move to the top of the meeting window. That way, the meeting controls are always available and will never block content.


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Prepare for Remote Learning

  • Download and install the Microsoft Teams software — which your instructor may use for online/live classes — if not already installed on your personal computer. While Microsoft Teams offers a web version, you get the best experience from the desktop software.
  • If your instructor holds Microsoft Teams online/live classes, you will need a microphone — which is built into most laptops — and maybe a webcam. Learn more about Microsoft Teams.
  • Make sure your preferred web browser is up to date for the best experience with web-based tools. Note that D2L course sites no longer support Internet Explorer.
  • If needed, Install Office 365 software (e.g. Microsoft Word, Excel, PowerPoint).
  • Be sure your network connection is optimal. Clarify expectations with others who use your network. Streaming videos and online gaming on your network will compete with your remote learning needs.
  • If you encounter Wi-Fi issues on your home network, try unplugging the router, waiting a few minutes, then plugging it back in. IT Services cannot troubleshoot your home network, but your Internet Service Provider can assist.
  • To set up a Wi-Fi hotspot, see instructions from Apple and Google. For hotspot troubleshooting, visit guides from Apple for iPhone or iPad and Google for Android.
  • You may want to set up your smart phone to receive Marquette email. See instructions for iOS email setup and Android email setup.
  • Find a quiet spot where you can focus and engage in the online class session.

Use Microsoft Teams for Online Class Sessions/Meetings

Visit Your D2L Course Sites Often

  • D2L, also called Desire2Learn or Brightspace, offers instructor-managed course sites to students. It's your hub for remote learning.
  • Some instructors may use the News feature on D2L course sites to announce class updates and remote learning expectations.
  • If you are new to D2L, learn more about how to use D2L as a student.

Take Quizzes and Exams Online

If your instructor requires you to take a quiz or exam via online proctoring in D2L, learn how to prepare and take the online assessment.

Check Your Email Frequently

  • Email is the university's official avenue of communication for critical updates. Check it frequently when studying remotely.
  • Some instructors may choose to send email to update you and your classmates.

Stay Cyber Secure: Watch for Scams

Use the Ott Memorial Writing Center

Marquette’s Ott Memorial Writing Center is open for remote appointments. Through real-time appointments, the Ott can provide you with live interaction with a knowledgeable peer, individualized feedback and a way to structure your time on task.

More specifically, peer writing tutors in the Ott can help writers:

  • Provide some structure to your writing day. The Ott welcomes writers who would like to discuss their prompt for 5 or 10 minutes, spend some time (40-50 minutes) actually writing, then discuss what they’ve drafted. For example, if you suddenly find yourself overwhelmed by the necessity of posting in lots of D2L discussion threads, this type of structure may be useful. 
  • Brainstorm ideas for drafts.
  • Revise drafts.
  • Cite your sources using various styles (including APA, MLA, Chicago and others).

Because the Ott already provided online tutoring using WCOnline (that’s the same website that handles all scheduling), the Ott continues to operate through WCOnline.

Find out how to create an account, schedule an appointment and join a consultation.

Use Virtual Private Network Only When Required

GlobalProtect VPN (Virtual Private Network) lets you reach e-resources restricted to campus while you are working remotely.


If you have questions about technology and remote learning, please contact the IT Services Help Desk.