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Ph.D., Organizational Communication, Purdue University
M.A., Communication Studies, Marquette University
B.A., Corporate Communication, Marquette University
Dr. Miller’s research agenda lies at the intersection of organizational communication, strategic communication, and business, and focuses on answering the overarching question of: how can we make organizations more responsible? She addresses this question through rhetorical and qualitative approaches to corporate social responsibility, corporate advocacy, and sustainability. Dr. Miller’s work strives to inform organizations about best practices regarding responsible and ethical behavior, culture, and communication, specifically when it comes to cultivating a safe and equitable work environment for employees and internal members. Most recently, Dr. Miller has been interested in topics surrounding organizational DEI initiatives, meaningful work, and employee empowerment.
Academy of Management
Central States Communication Association
National Communication Association
Miller, K.E. (2022). Employee sensemaking of CSR: On micro-discourses of corporate social responsibility. Submitted to Corporate Communications: An International Journal.
Miller, K.E. (2022). Reverse cybervetting: Evaluating company activity to illustrate organizational identification. Submitted to Communication Teacher.
Miller, K. E., & Fyke, J. P. (2020). Communication professionals’ sensemaking of CSR: A case study of a financial services firm. Business and Professional Communication Quarterly, 83(2).
Miller, K. E., & Akdere, M. (2019). Advancing organizational corporate social responsibility (CSR) agenda: Implications for training and development. European Journal of Training and Development 13(9), 860-872.
May, S., Fyke, J. P., & Miller, K. E. (2019). Ethics, corporate social responsibility, and sustainability. In J. McDonald & R. Mitra (Eds.), Movements in organizational communication research: Current trends and future directions (pp. 56-77). Routledge.
Miller, K. E. (2019). Ideographic identity: A rhetorical analysis of the YMCA’s organizational identity rhetoric. Kaleidoscope: A Graduate Journal of Qualitative Communication Research, 18(5).
Miller, K. E., & Kendall, M. (2018). Blurred (identity) lines: A content analysis of the #deleteuber crisis. Journal of International Crisis and Risk Communication Research, 1(2), 253-277.
Miller, K.E., & Wieland, M. (2018). Teaching metatheory through research application and design. Communication Teacher, 33(1), 21-25.