Family Educational Rights and Privacy Act Policy (FERPA)

Privacy of student records

The Family Educational Rights and Privacy Act of 1974, as amended, is a federal law that controls the confidentiality of, and access to, student education records.  The U.S. Department of Education has created a General Guidance resource to provide students with general information about FERPA.  The following statement represents Marquette University's policy relating to student education records.  Note:  FERPA may contain additional applicable provisions that are not referenced in this Marquette policy.

Effective August 15, 1996, the university hereby adopts as its policy with respect to the maintenance, inspection, review and disclosure of student education records the following, as far as authorized, permitted or required by FERPA.


FERPA Online Tutorial Instructions

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Navigate to the GCN Training website to complete the training tutorial.

Click or tap the Log in to View Training button

Enter Marquette University's Organization ID code 30965 in the next box, then click or tap Submit.

New Users

If you have not already started or completed the training

  1. Click or tap the orange button labeled "I was not given a User ID, or I've forgotten it". 
  2. Complete the information on the "Let's find your Account" popup window, and click or tap Search.
  3. The popup window will remain on your screen but additional information has been added.  Scroll down to the "Click Here to Create a NEW Account" link and select it.
  4. Enter a User ID of your choosing.  It does not have to be your Marquette issued username, but it can be if you so choose.  Click or tap Submit.
  5. You will see "Account Created, Your user ID is:".  Click or tap the X button to close the popup window.
  6. Your new User ID should auto populate.  If it does not, enter it and click or tap Submit.

All Other/Existing Users

If you have already started or have completed the training

  1. Simply enter the User ID you created in the box and click or tap Submit.
  2. Enter your Marquette University email address, Group, job title and department.  If you do not have a Marquette University email address yet, simply enter your personal email address.  This address will be used only if the Office of the Registrar has questions and needs to contact you regarding this tutorial.

Start Tutorial

Once you have entered the aforementioned information, you will be taken to the training dashboard 


  1. Select "Start" next to the "FERPA - Marquette" tutorial name.
  2. Select "Start Tutorial" on the next screen.
  3. After you finish viewing the tutorial, which should take between 20 and 30  minutes, you will be asked to answer 12 questions.  You must answer at least 9 of the 12 questions correctly, in order to successfully pass the quiz.  If you answer 8 or fewer questions correctly, you will be required to take the quiz again.
  4. Upon successful completion of the FERPA quiz, please print and sign the Certificate of Completion.  Ink/physical signatures are always acceptable, but you may also type your name and information on the Certificate and submit it to the Office of the Registrar from your Marquette email address.
  5. Send the signed Certificate to the Office of the Registrar via campus mail (Zilber Hall, Room 221) or scan and email, unless otherwise instructed by your supervisor/program.


Marquette's FERPA Policy

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Complaint procedure

A student or parent, if applicable, may file a written complaint regarding alleged violations under FERPA to the following office:

file a complaint
U.S. Department of Education
400 Maryland Ave., SW
Washington, DC  20202-5920

Fees for copies of records

The university does not routinely provide copies.  However, if copies are provided, the fee is 10 cent per page, plus mailing costs.

Record of requests for disclosure

The university will maintain a record of all requests for and/or disclosures of information from a student's education records, other than requests by or disclosures to the student, a school official, a party with written consent of the student, or a party presenting a valid court order or subpoena which specifically states that the existence or contents of the order/subpoena not be disclosed or a party seeking only directory information.

The record will indicate the name of the party making the request, any additional party to whom it may be disclosed, and the legitimate interest the party had in requesting or obtaining the information.

The record may be reviewed by a qualified parent or by the student.

Refusal to provide copies

Although the university will not deny a student access to his/her education records, the university reserves the right to deny a request for copies of education records, including transcripts, diplomas and certificates in the following circumstances:

  1. If the student has an unpaid financial obligation to the university;
  2. If there is an unresolved disciplinary action against the student; or
  3. If there is an unresolved academic action against the student.
  4. The university will not release transcripts or test scores from other academic institutions or organizations.

Right of the university to refuse access

The university reserves the right to refuse access to the following records:

  1. financial statements submitted by the parent(s)/guardian or spouse.  Such documents are not considered to be part of the student's education records and can only be accessed with written consent of the parents(s)/guardian or spouse.
  2. Letters and statements of recommendation for which the student has waived his/her right of access or that were placed in the file before January 1, 1975.
  3. Records connected with an application to attend Marquette University, or a component unit of Marquette University, if that application was denied or the individual did not ultimately enroll at Marquette University.
  4. Those records that are excluded from the FERPA definition of education records.